Deskside Support Engineer II | IT Helpdesk Specialist
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-07-14
Listing for:
FICO
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
FICO, a leading analytics software company, invites applications for an IT Deskside Support Engineer in the San Diego area. You will serve as an escalation point for technical issues impacting employees and infrastructure, diagnosing and resolving incidents reported by users by phone, chat, email or in person.
Responsibilities include prioritizing and triaging tickets, logging activities, handling Outlook/OS/printer/antivirus issues, and ensuring SLAs are met.
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