TEST - Cyber Technician II; not

At Deep Seas, we like to say that heart rates go down, careers take off, and security programs mature. Our values guide our daily behavior and decisions, shaping how we refer to teammates and exceed expectations. Our values are:
We are client obsessed. We stand in solidarity with our teammates. We prioritize personal health and well-being. We believe in the power of diversity. We solve hard problems at the speed of cyber.

This is your chance to join a supportive crew of teammates and an industry-leading organization that values opportunities for growth. If Deep Seas sounds like a good fit for you, send us your resume and let’s talk!

Cyber Security Technicians provide skilled execution of technical operations and procedures, bringing a detailed and diligent approach to executing the organization's daily activities. As members of the Technology Operations Center, they play a crucial role in providing the technical skills to maximize the effectiveness of our clients' cyber technology.
Remote role but MUST be able to work until 6pm pdt/9pm edt

• Cyber Tools Management – Work under subject matter experts to learn and understand the use and operation of the cyber tools used by our clients. Gain technical expertise on the deployment, configuration, and operation of those cyber tools. Execute advanced procedures using process documentation and SOPs and utilize vendor documentation and training to perform additional complex tool configuration tasks.
• Operational Focus and Mindset – Be prepared to work in a mission-oriented operations team. Act with a sense of urgency and importance. Be vigilant and diligent to ensure constant high quality. Know and deliver high quality work with minimal supervision.
• Platform Integration – Support clients in integrating with the Deep Seas platform. Follow standard operating procedures and aid clients in the onboarding process.
• Monitoring and Response – Utilize the team’s tools and processes to monitor our clients’ cyber tools and respond to potential issues rapidly.
• Documentation and Training – Contribute to the team’s established documentation and SOPs to adapt to evolving tools and processes.
• Training and Continuous Improvement – Attend training sessions to improve the capabilities of the team.

• Proven experience in delivering technical missions in a cybersecurity environment. Minimum 2 years of experience.
• Proven ability to comprehend and execute documented processes.
• Demonstrated ability to adapt to unknown issues with processes.
• Demonstrated ability to troubleshoot and resolve moderately complex technical issues.
• Excellent verbal and written communication skills.
• Phone support experience is preferred.

• Understanding and following Deep Seas’s information security policies and procedures.
• Remaining vigilant and reporting any suspicious activity or possible weaknesses in Deep Seas’s information security.
• Actively participating in Deep Seas’s efforts to maintain and improve information security.
• Deep Seas considers this position as Moderate Risk with a potential to view/access/download restricted/private client/internal data. This information must be treated with sensitivity and in the most secure manner.
• HR reserves the right to perform random background/drug screens to ensure the safety of client/Deep Seas data.