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Senior MSP Service Delivery Manager & L3 Tech Lead

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Tech9
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

myCRE Cloud is hiring a Service Delivery Manager (Technical) to lead the service team in San Diego, ensuring high-quality MSP client support and timely escalations. This full-time in-office role places you at the center of technical leadership, client interactions, and process improvements.

You will own the SLA performance for ~35 clients, manage Level 1–2 technicians, and act as the final internal escalation point. 6+ years in IT and MSP exposure are expected.

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Position Requirements
10+ Years work experience
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