Network Specialist
Job in
San Diego, San Diego County, California, 92121, USA
Listed on 2026-07-16
Listing for:
Tucker Parker Smith Group (TPS Group)
Contract
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Computer Services Consultant II
Location: San Diego, CA (100% Onsite)
Schedule: Monday Friday, 8:00 AM 4:30 PM
Pay Rate: $39/hour
Duration: 6-Month Contract with high likelihood of extension or conversion
Position Overview
We are seeking an experienced Computer Services Consultant II to provide Tier 1 and Tier 2 desktop support in a fast-paced, customer-focused environment. This role is responsible for supporting Windows and Mac workstations, troubleshooting hardware and software issues, maintaining computer equipment, and delivering exceptional technical support to end users.
Key Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and end-user issues.
- Install, configure, troubleshoot, and maintain Windows and macOS workstations.
- Support printers, peripheral devices, conference room technology, and audio/visual equipment.
- Deploy, image, upgrade, and maintain computers and related equipment.
- Manage user accounts, permissions, and basic system access.
- Respond to and resolve support tickets in a timely manner.
- Maintain computer inventory and assist with equipment deployments.
- Create technical documentation and user guides.
- Provide technology orientation and training for new employees.
- Support on-site meetings and assist with technology setup as needed.
Required Qualifications
- Minimum of 3 years of IT experience, including at least 2 years of Desktop Support and/or Help Desk experience.
- Experience providing Tier 1 and Tier 2 technical support.
- Strong knowledge of Windows and macOS operating systems.
- Experience troubleshooting hardware, software, printers, and peripheral devices.
- Experience managing user accounts and permissions.
- Excellent troubleshooting, communication, and customer service skills.
- Ability to prioritize multiple tasks and work independently in a fast-paced environment.
Preferred Qualifications
- Experience supporting audio/visual equipment and conference rooms.
- Experience with computer imaging, deployments, and inventory management.
- Familiarity with ticketing systems.
- Experience with Microsoft 365, Google Workspace, Zoom, or Atlassian products.
- Experience with Mobile Device Management (Air Watch/Workspace ONE preferred).
- Basic scripting knowledge (Power Shell, Batch, or Shell).
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