Business Systems Analyst IV - Medicaid Fee-For-Service

Exemption Status

United States of America (Exempt)

$95,717 - $132,808 - $169,898

Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.

The Business Systems Analyst IV is a liaison between end‑users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating the more complex business systems and user needs. It formulates systems to parallel overall business strategies; writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

The Business Systems Analyst IV performs the following essential duties and responsibilities:

• Interviews end‑users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed.
• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications. Coordinates and responds to requests for changes from original specifications.
• Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business. Consults with technical teams on design and database issues.
• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock‑ups, and business rules.
• Drives and/or leads projects to completion for assigned projects. Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders.
• Develops business processes that ensure developed applications meet all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget.
• Performs quality control checks on software before it is released to the QA department. Provides support to software development and QA staff as needed.
• Hands, prioritizes and manages multiple Service Requests (SR’s) throughout entire software development life cycle. Handles software release management of designated applications.
• Mentors and provides functional work direction to less experienced Business Systems Analysts.

• Excellent customer service skills and interpersonal communication skills (listening, verbal, written).
• Manage difficult or emotional client situations.
• Respond promptly to client needs.
• Solicit client feedback to improve service.
• Respond to requests for service and assistance from clients.
• Meet commitments to clients.

No supervisory responsibilities.

• Education and Experience: BS/BA and 6+ years’ experience or equivalent combination of education and experience, with 2 years of SME in respective areas.
• Computer
  
  Skills:
  
  Knowledge of Visio, Microsoft Office (Outlook, Word, Excel, PowerPoint), Oracle database and Oracle SQL;
  On‑line transaction processing (OLTP);
  Familiar with relational databases and client‑server concepts.
• Certifications: None required;
  Certified Business Analysis Professional (preferred).
• Other
  
  Skills and Abilities:
  
  Working knowledge of SDLC;
  Good understanding of Med Impact products and services;
  Experience with Agile and Waterfall methodologies;
  Good project planning skills;
  Negotiation skills;
  Business requirements gathering and elicitation techniques;
  Use Case Modeling & Solutions requirements;
  Activity and Swim Lane Diagrams;
  Conflict management skills;
  Leading and facilitating meetings;
  Interviewing skills;
  Good interpersonal and communications skills.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;
  Ability to interpret a variety of instructions…