Sr. Manager, IT Systems Engineer

About The Role

The Sr. Manager, IT Systems Engineering leads the team responsible for designing, securing, automating, and operating XiFin’s enterprise infrastructure supporting healthcare SaaS platforms. This role combines technical expertise with people leadership across Linux systems engineering, cloud infrastructure, virtualization, automation, container platforms, and infrastructure operations. You will establish the infrastructure roadmap, build a high‑performing engineering team, and partner with Engineering, Dev Ops, Security, Product Development, and IT leadership to deliver scalable and reliable platforms.

The ideal candidate is an experienced infrastructure leader who remains technically engaged and is passionate about automation, modernization, and building resilient infrastructure across on‑premise datacenters and cloud environments including Microsoft Azure and AWS. This position will be located at our offices in San Diego, CA.

• Provide strategic leadership for the IT Systems Engineering organization by establishing the technology roadmap supporting XiFin's business objectives and SaaS platform growth.
• Responsible for the hiring, training, and professional development of a high‑performing Systems Engineering team; establish clear performance expectations, accountability, and career development plans while fostering a culture of innovation, and continuous learning.
• Partner with Engineering, Dev Ops, Security, Product Development, and IT leadership to prioritize initiatives, align infrastructure investments, and ensure technology decisions support business and customer needs.
• Establish engineering standards and best practices across the organization.
• Evaluate emerging technologies and industry trends, recommending investments that improve scalability, reliability, security, operational efficiency, and long‑term platform sustainability.
• Serve as the senior technical escalation point for complex infrastructure issues and major incidents.

• Lead the architecture, implementation, and lifecycle management of Linux‑based infrastructure supporting XiFin’s SaaS platforms.
• Oversee secure, scalable infrastructure solutions across physical datacenters and cloud environments including Microsoft Azure and AWS.
• Drive automation and Infrastructure as Code (IaC) initiatives using Ansible, Terraform, Git, Git Hub Actions, Kubernetes, Docker, and AKS.
• Ensure infrastructure aligns with enterprise security standards including NIST, HITRUST, and CIS Benchmarks.
• Establish architecture standards and technical governance across infrastructure platforms.

• Own the availability, reliability, and operational maturity of XiFin’s infrastructure environment.
• Establish monitoring, operational metrics, and processes to improve system performance and proactively identify risks.
• Oversee infrastructure documentation, policies, disaster recovery, backup strategies, capacity planning, and lifecycle management.
• Lead major incident response efforts, root cause analysis, and corrective actions to improve platform resiliency.
• Drive modernization initiatives focused on automation, standardization, technical debt reduction, and operational efficiency.

• A leadership style that develops strong teams while creating accountability, collaboration, and continuous improvement.
• The ability to balance technical strategy, operational priorities, and business needs.
• A systems‑thinking approach focused on secure, scalable, and reliable infrastructure.
• Strong communication skills with the ability to influence technical teams, business partners, and executive stakeholders.

• Bachelor’s degree in Computer Science, Management Information Systems, Engineering, or related field, or equivalent experience.
• 10+ years of experience in Linux Systems Engineering supporting enterprise production environments.
• 5+ years leading infrastructure or systems engineering teams.
• Experience hiring, developing, and managing technical teams.
• Expert knowledge of Oracle Enterprise Linux and Red Hat Enterprise Linux.
• Experience managing enterprise…