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Onsite Tier 2 IT Service Desk Analyst – San Diego
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-07-30
Listing for:
Insight Global
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Insight Global is seeking an onsite Tier 2 Service Desk Analyst for their San Diego office. The role supports 3000+ end users on a 365, 24x7 desk; 8am-5pm PST shift; focus on 1st/2nd line software issues and research for complex problems.
You’ll be the local face of a larger virtual desk and will contribute to incident, change, and problem management. The ideal candidate has 3+ years in service desk roles, strong customer service, Windows 10 and Office 365 skills, and experience with ITSM tools
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