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Senior Technical Account Manager: IT Strategy & Escalations

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Managed-Solution
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Managed Solution is seeking a Senior Technical Account Manager to lead high-level technical support and strategy for managed services clients in a 24/7 environment. You will work at headquarters and on client sites, owning technical client relationships and guiding escalation, RCA, and service delivery.

You will mentor Field Engineers, coordinate with Directors and sales, and help design roadmaps aligned to client business goals while maintaining documentation, SLA adherence, and proactive

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Position Requirements
10+ Years work experience
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