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AI-Powered Support Engineer – Client-Facing
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-03
Listing for:
PolyAI
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
PolyAI is expanding its client support team to triage feature requests, faults, and day-to-day client needs with empathy and attention to detail. You will interface with leadership at global brands and use AI tooling to solve issues and enhance the product experience.
This hands-on role focuses on translating customer requests into AI prompts, diagnosing faults from live calls, and collaborating with services and customer success to upsell features.
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