Modern Workplace Engineer

Aven Hospitality is an innovative technology provider powered by Syn Xis®, the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition. With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections. We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.

Location:

Frisco, TX | Work Model:
Onsite | Team: IT Hub Support

Role Summary The Modern Workplace Engineer is responsible for engineering, administering, securing, and continuously improving the organization’s Microsoft 365 modern workplace ecosystem. This role owns operational support and technical execution across collaboration services, endpoint management, identity and access controls, business process automation, and virtual desktop services, including SharePoint Online, Microsoft Teams, One Drive, Power Platform, Microsoft Intune, Microsoft Entra , and Windows 365 Cloud PCs.

The ideal candidate is a hands-on technical lead who can diagnose complex platform issues, design scalable configurations, implement governance and security controls, automate repeatable processes using Power Shell and Microsoft Graph, and partner with business, security, infrastructure, and service desk teams to deliver reliable, compliant, and measurable workplace services.

• SharePoint Online and Microsoft 365 Collaboration Engineer and administer SharePoint Online sites, hub sites, libraries, metadata, permissions, external sharing, storage, sensitivity controls, and lifecycle management.
• Support Microsoft Teams and One Drive collaboration workloads by aligning site architecture, ownership models, file sharing, retention, and governance standards.
• Implement site provisioning standards, access reviews, information architecture, content governance, and secure collaboration practices.
• Troubleshoot advanced access, sync, search, sharing, site performance, versioning, and permission inheritance issues.
• Power Platform Administration Administer Power Apps, Power Automate, Dataverse environments, connectors, gateways, solution lifecycle, environment settings, and platform capacity. Design and enforce Power Platform governance, including DLP policies, environment strategy, connector classification, maker onboarding, and administrative monitoring. Partner with business users to review low-code solutions for security, supportability, data access, compliance, and operational readiness. Analyze flow failures, app performance, connector errors, service health, licensing impacts, and adoption trends to improve platform reliability.
• Microsoft Intune and Endpoint Management Engineer and administer Microsoft Intune for Windows, macOS, iOS, and Android device management across corporate and supported user-owned device scenarios. Configure compliance policies, configuration profiles, device restrictions, endpoint security baselines, app protection policies, app deployment, update rings, and enrollment workflows. Support Windows Autopilot, Apple device enrollment, device lifecycle management, patching, remote actions, remediation scripts, and endpoint analytics.
  
  Maintain secure endpoint configurations aligned with CIS-style hardening, organizational standards, audit requirements, and conditional access dependencies.
• Microsoft Entra  Access Management Administer Microsoft Entra , groups, dynamic membership rules, enterprise applications, app registrations, service principals, administrative roles, and role-based access. Support identity…