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IMS Platform Support Analyst II — Technical Expert

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Deluxe
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 37000 USD Yearly USD 36000.00 37000.00 YEAR
Job Description & How to Apply Below

Deluxe is seeking a mid-level technical support specialist to provide expert help desk and OnBase IMS assistance. You’ll troubleshoot application issues, communicate with customers, and collaborate with internal teams to resolve incidents.

You will log and document cases, follow escalation procedures, and contribute to knowledge sharing to improve response times. A strong foundation in scripting and PC troubleshooting is required.

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