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IT Help Desk Specialist – Fast-Paced User Support

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Sharp HealthCare
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 41000 - 58000 USD Yearly USD 41000.00 58000.00 YEAR
Job Description & How to Apply Below

Sharp Health Care is seeking a Help Desk Analyst to provide first level support for SHP users, triaging application platforms, network access, user accounts, and IT issues. Work with SHC ISD/TAC to resolve tickets within SLA.

Requirements include a Bachelor's degree in CS or related field or 2 years experience, plus knowledge of Helpdesk tools like Tack-IT, Remedy, and Service Cloud; strong customer service and communication skills are essential.

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