Systems Administrator

Department:
Information Technology Benefits include, but are not limited to:

• 9/80 Compressed Work Schedule (office closed every other Friday)
• 14 paid holidays
• 457 tax-deferred savings plan
• Employer paid pension contribution of 14% to base salary
• Social security exempt
• Tuition reimbursement up to $5,000 annually
• Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan,
• Dental
• Vision
• Flexible spending account
• Health and wellness perks
• Rewards & Recognition program

To see full benefits package, please visit:

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The San Diego Housing Commission (SDHC) is an award-winning public housing agency in the City of San Diego that provides innovative housing assistance programs for households with low income or experiencing homelessness. The San Diego City Council, in its role as the Housing Authority of the City of San Diego, oversees SDHC. SDHC helps pay rent for more than 17,000 households with low income annually;

is a leader in collaborative efforts to address homelessness, such as the Community Action Plan on Homelessness for the City of San Diego and SDHC’s homelessness initiative, HOUSING FIRST – SAN DIEGO, which has created more than 11,000 housing solutions since November 2014 for people experiencing homelessness or at risk of homelessness; and creates and preserves affordable rental housing, with more than 23,000 affordable units in service in the City today with SDHC’s participation.

The Information Technology (IT) Department supports the agency's mission by ensuring that its core business applications, cyber security defenses, and departmental processes are implemented, regularly reviewed and updated, and comply with industry best practices. Underlying each of these functions is the IT Department's oversight of data governance - the overall management of data assets for SDHC regardless of where data is stored or who is consuming it.

This position ensures the secure and reliable operation of the organization’s servers, networks, and core technology systems, including user account management, documentation, software deployment, storage administration, and routine backup and recovery. It also supports end-user technology services—such as devices, applications, email, cloud resources, and network connectivity—while collaborating with staff, evaluating and implementing technology solutions, and contributing to operational efficiency and user readiness.

The Systems Administrator reports to the IT Manager.

• Manage daily operation, maintenance, and uptime of servers, networks, storage, and systems.
• Apply patches and updates to maintain system security and stability.
• Monitor system performance and capacity; respond promptly to issues.
• Maintain backups and disaster recovery processes, including routine restore testing.

• Troubleshoot complex server, network, and application issues using structured diagnostic methods.
• Serve as an escalation point for helpdesk staff and resolve advanced end-user issues.
• Work directly with users to resolve technical issues with professionalism and approachability.
• Engage vendors for support when external expertise is required.

• Participate in system upgrades, new technology deployments, and infrastructure improvements.
• Maintain accurate documentation, procedures, and configuration records.

• Provide customer-focused service with a positive and approachable demeanor.
• Communicate technical information clearly to staff and leadership.
• Build effective working relationships across departments and with vendors.

• Follow organizational policies and regulatory requirements.
• Use basic project management skills to coordinate tasks and meet milestones.
• Perform other duties as needed to support departmental and organizational goals.

• Microsoft and cloud ecosystem technologies, including Azure Active Directory/Entra , Microsoft 365, Exchange Online, Intune, Windows client/server OS, and modern update/patch management tools
• Virtualization and compute platforms, especially VMware vSphere and Azure…