AI-Driven Support Agent with Real-Time AI Assist
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-20
Listing for:
Santriya Technologies
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
Santriya Technologies is hiring an AI-Enabled Call Center Agent in the United States to handle inbound and outbound interactions with real-time AI agent assist for knowledge, summarization and workflow prompts. The human agent owns the conversation and outcome, ensuring accurate resolution and customer satisfaction.
The role uses approved AI tools to surface documents, validate outputs against official data, and follow privacy and compliance requirements while maintaining empathy and clear
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