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Ops Capability Platform Lead Expert Network
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-31
Listing for:
Intuit Inc.
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Intuit Inc. is seeking a visionary Group Manager to own the Expert Network Operations Excellence platform. You will define the multi-year capability roadmap for workforce management, routing, and back-office orchestration, and lead from the front with architecture input and production-level delivery.
You will mobilize teams across Customer Success, engineering, product, and data science to achieve measurable outcomes, including SLA attainment and cost-to-serve optimization.
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