Site Technology & Operations Engineer

Site Technology And Operations Lead

Location:

San Diego, CA Pay: $70-$80/hr Zip Code: 92174 Duration: 12 months

Start Date:

ASAP Keywords: #IT, #Site Technology, #Technicaol Operations

Position Summary: The Site Technology & Operations Lead acts as the primary technology representative for the site/campus and serves as the bridge between local business leadership and the broader IT organization. This role represents technology in site-level decisions and is accountable for ensuring that campus technology services are available, stable, secure, compliant, and aligned with corporate standards.

Key Responsibilities:

• Site Technology Leadership, Business Partnership, and Strategic Alignment
• Act as the primary technology contact for the site/campus for internal and external stakeholders.
• Serve as an active member of the Campus / Site Leadership Team, representing local IT and technology perspectives in site-level decisions.
• Co-design the site/plant digital and technology roadmap with local leadership to maximize productivity and mitigate operational risks.
• Build effective and trusted relationships with Manufacturing, Laboratories, Quality, Engineering, Facilities, Supply Chain, corporate functions, and IT partners.
• Develop strong understanding of site processes, operational constraints, and technology dependencies to better represent site needs to the broader IT organization.
• Demand Management and Portfolio Alignment
• Collect, qualify, and structure technology demand originating from local leadership, Engineering, Automation, Laboratories, Facilities, Industrial PMO, IT Applications, and other site stakeholders.
• Translate site business needs into clear technology requirements, expected outcomes, and implementation dependencies.
• Apply enterprise technology and cybersecurity standards locally, in coordination with the appropriate Core Technology CoEs, Security Office, OT CoE, BRMs, and VMO.
• Coordinate with Business Relationship Managers to ensure site demand is considered in budgeting, planning, and prioritization processes.
• Ensure the right IT owner is engaged for each topic, whether central, local, MSP, application, infrastructure, security, or vendor-based.
• Technology Service Availability, Stability, Security, and Compliance
• Ensure campus technology services remain available, stable, secure, and compliant with corporate standards and applicable regulatory expectations.
• Take accountability for campus infrastructure readiness, including readiness for global initiatives, site programs, facility changes, application deployments, and operational events.
• Anticipate global or enterprise initiatives that could affect site infrastructure, connectivity, workplace services, or operational continuity.
• Ensure infrastructure, connectivity, workplace services, and supporting platforms properly support business applications and site operations.
• Identify operational risks, service gaps, and recurring issues; engage the relevant IT teams or service providers to drive resolution.
• Local Delivery Orchestration and Standards Application
• Coordinate all relevant IT-related topics at the site, mainly across infrastructure, workplace services, service desk, OT/Labs technology dependencies, and digital initiatives.
• Ensure site execution follows standards and guidance defined by the relevant enterprise CoEs and adapted for OT/Labs environments where applicable.
• Apply OT CoE guidance for manufacturing and lab environments, but do not replace the design authority of Core Technology CoEs for core infrastructure technologies.
• Ensure clear ownership, follow-up, communication, and stakeholder alignment for operational and project-related technology activities.
• Validate that completed work is accepted by the business and appropriately transitioned to production support.
• MSP, Vendor, and Central IT Coordination
• Act as the local coordination point for work delivered by core MSP teams, central IT teams, application teams, engineering partners, and technology vendors.
• Ensure service providers have the right priorities, business context, access, and stakeholder engagement to execute successfully at the site.
• Monitor local service quality and escalate concerns through the appropriate MSP, CoE, BRM, VMO, or IT leadership channels.
• Coordinate with Engineering, Automation, Laboratory, and local business contacts when technology delivery requires site participation or business validation.
• Ensure MSP and vendor documentation is received, reviewed for completeness, and handed over appropriately for production support.
• Incident, Major Issue, and Operational Risk Coordination
• Coordinate with related IT teams during major incidents or significant service disruptions affecting the site.
• Assess and communicate business impact to site leadership and relevant IT stakeholders.
• Ensure the right technical teams are engaged quickly, including MSP, central infrastructure teams, application teams, security, OT CoE, vendors, or local site contacts as needed.
• Support post-incident reviews, lessons learned, and…