Lead IT Help Desk Analyst
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-09-05
Listing for:
California Coast Credit
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Systems Analyst
Job Description & How to Apply Below
California Coast Credit in San Diego seeks a Lead Analyst - Help Desk to lead the IT Help Desk team, triage incidents, and ensure SLA adherence. You will develop reporting, drive first-contact resolution, and coordinate across departments to maintain service levels.
The role requires a degree in Computer Science or Information Systems, 5-7 years of related experience, and CompTIA A+ and ITIL certifications. This is a full-time, on-site position in a dynamic credit union environment.
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