Business Systems Analyst, Automation; Google Apps Script

Own the Automation Layer for one of the fastest growing businesses in E-Commerce

Role: Business Process Automation Specialist
Location: Onsite, five days a week, at Symphony Towers in downtown San Diego (92101). This role is not hybrid or remote.
Compensation Range: $120,000-$150,000 DOE

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us.

We're looking for a systems-minded builder who thrives on turning chaos into clean, scalable automation. As our Business Process Automation Specialist, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth, designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation.

This is one person, no engineering team, and a mandate to delete work before you wire it together.

• Partner with department leads to identify high-impact manual workflows and quantify the cost of the status quo: hours lost, errors made, delays, and missed handoffs.
• Translate ambiguous business problems into scoped, deliverable solutions, push back when a process needs redesign before it can be automated, and eliminate redundant work across teams.

• Architect, build, and maintain custom tools across the Google ecosystem (Apps Script, Sheets, Docs, Forms) as our primary internal SME.
• Use Zapier, , and Asana to create automated handoffs between teams. For example, a completed Supply Chain task that triggers a Catalog notification with all required inputs pre-populated.
• Build integrations across Asana, Hub Spot, Google Workspace, Slack, and Looker Studio to eliminate manual data entry and keep data in sync in real time.
• Automate recurring end-to-end processes like client onboarding, reporting pipelines, and internal HR workflows, and error-proof inputs across the org with validation, guardrails, and exception handling.

• Identify where LLMs (Gemini, Claude, ChatGPT) can replace manual analysis, summarization, categorization, or extraction work.
• Build production AI workflows for use cases like client feedback categorization, meeting transcript analysis, and document parsing, and stay ahead of the curve as new tooling emerges.

• Drive adoption of new systems through training, documentation, and hands-on end-user support.
• Write and maintain SOPs and runbooks so every workflow is transparent, supportable, and immediately transferable.
• Partner with IT and Business Systems on shared infrastructure, access controls, and tool governance.

Weeks 1-3: sit with every department and come back with a ranked list of manual work, priced in hours per week.
Weeks 4-8: ship the top three.
Weeks 9-12: write the runbooks and hand the first one off cleanly.

How we'll measure you: hours of low-value work eliminated, not scripts shipped. If the right answer is a well-built Sheet template, that counts.

This job is walking to someone's desk, watching them do the thing by hand, and having a working version by the end of the week. That does not happen over Slack. You'll sit with Supply Chain, Catalog, and Brand Management in the same week, and the reason this role works here is that the people whose work you're automating are twenty feet away.

• Hands-on Google Apps Script and advanced Google Sheets that you have written yourself, not directed someone else to write.
• At least one of Zapier or  running in production.
• A track record of finding your own work. You walk into an unfamiliar operation, sit with people, and come back with something worth building, rather than waiting for a spec.
• Comfort telling a department lead that their process should be redesigned, or should not be automated f this job is deleting steps before you wire them together.

Typically this looks like five or more years of building this kind of thing, but a body of work matters more to us than the number.

• Working knowledge of REST APIs and webhooks, including authentication, pagination, and rate limiting
• Experience with at least one LLM API or AI tool in a production workflow
• A degree in Business Administration, IT, Computer Science, or a related field
• Experience with other automation platforms, whether that's n8n, Workato, Power Automate, Retool, Airtable, or App Sheet
• Google Workspace administration experience
• SQL, or comfort building…