Head of IT; Hybrid

Improve Lives, Communities, and Yourself With a Challenging and Rewarding Career at CHW

Here at Community Housing Works, we know the dedicated work of our staff makes it possible to achieve our mission and our vision of “We Build Futures.” We honor that by providing our staff the resources and support to thrive, grow and develop professionally as they also “Build Futures” for themselves. Our teams have expressed passion, grit, and a shared commitment to transformational change.

Through our work we are changing lives. Joining CHW will change yours.

CHW offers employees generous benefits, including:

• Medical, Dental, and Vision plans
• 401(k) with company matching contributions
• Responsible Time Off (RTO)
• 12 paid holidays for all staff
• Opportunities for professional development
• Life, short-term disability, and long-term disability insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Free gym access
• Opportunities for paid time for volunteering
• Premium access to the Calm app

CHW understands that our team members are whole people with identities outside of work. We aim to support the whole person while appreciating the work they do for us.

Flexible work place that enables team members to integrate work and life

Responsible time off (RTO) policy where all employees have the flexibility to take time off as needed

Opportunity for paid volunteer time where team members are encouraged to dedicate some work hours to assisting their communities

Company-wide events that provide space and time during work hours for employees to connect

Internal programs that work to foster mutual respect, caring & appreciation with a sense of belonging for all

Position:Head of IT (Hybrid)

Location: San Diego, CA

Job :223

# of Openings:1

In this leadership role, the IT Director will oversee the IT/BI function, manage the delivery of high-quality IT/BI solutions and services, and align technology capabilities to business outcomes. Partnering closely with the COO and business leaders, the IT Director provides strategic direction across the IT infrastructure, business applications, cybersecurity and business intelligence functions.

• Partner with the executive team to shape and facilitate the organization's technology strategy, aligning IT/BI initiatives with business goals
• Identify and champion technology opportunities that advance business objectives, quantifying expected value and building the case for investment
• Guide the sizing, planning, and execution of strategic initiatives, and establish the conditions for their success
• Manage the intake, prioritization, sizing, and approval process for IT/BI projects and changes
• Create and maintain a rolling IT/BI roadmap that keeps the team organized and looking ahead

• Lead the selection and implementation of business applications so solutions fit CHW's processes and are adopted in practice
• Manage the ongoing improvement of existing applications, including changes, upgrades, refreshes, and technical debt
• Direct a solution architecture capability that translates business requirements into sound system and process design, keeping usability at the center
• Ensure the BI function delivers reliable, decision-ready insights
• Support and guide sound data management, models, and governance appropriate to CHW's needs
• Build toward a common data language, and maintain data cleanliness and consistency through governance and standards so that data becomes a strategic asset

• Oversee the design & reliability of IT infrastructure (servers, systems, and networks)
• Set standards and direction of IT operations holding the team accountable for compliance and executional excellence.
• Maintain service management practices and enforce IT…