Project Coordinator - Custom Solutions Team

Bio Legend | About Us

At Bio Legend, we are committed to providing researchers with the most comprehensive and cutting-edge high-quality reagents for life science research. Being part of Revvity, a global provider of health science solutions, technologies, expertise and services for life sciences and diagnostics, allows us to extend the mission of enabling our customers to do legendary discovery. Join us and make a difference!

Bio Legend has an exciting new opportunity in our Custom Solutions team for a life science graduate with 1-3 years’ experience in the biotech or pharma industry. The incumbent will handle internal and external project coordination for our custom solutions team and contribute to Bio Legend’s mission of providing legendary customer service. They will be accountable for their own project pipeline, from the initial scoping to manufacturing and timely delivery to the customer.

The role will involve exposure to all areas of the business as well as being the key contact person for our customers including CRO’s, biopharma, GMP and IVD accounts. There is potential for growth in various directions depending on the individual’s interest and area of specialization.

The successful individual will demonstrate high attention to detail, strong problem-solving skills, and ability to stay on top of multiple projects using project and customer management software. They will ensure a smooth flow of business and account for the needs of different stakeholders with a diplomatic touch.

• Qualify incoming leads for custom (GMP, IVD, Bioprocessing) queries from customers and the field team
• Knowledge of cell therapy manufacturing is a plus
• Track quotes and orders on CRM and ERP systems such as Sales Force and D365
• Support customer needs as a priority by ensuring timely responses to emails and phone calls
• Pro-actively communicate any changes to project specifications with internal and external teams in a timely manner and document these changes to ensure visibility to internal and external teams
• Provide proactive guidance to the custom team to streamline workflow, resolve issues and manage customer priorities
• Run weekly reports on custom projects initiated and report status to supervisor with the goal to identify issues or bottlenecks and suggest solutions
• Promote a safe and compliant work environment
• Other projects or responsibilities as may be required to enable success of projects

• BS in Life or Natural Sciences
• 1-3 years’ experience in R&D/manufacturing in the life sciences industry

• BS/MS in life sciences
• Experience in a lab environment
• Experience with CRM software (Salesforce)
• Experience with ERP software
• Understand common assays like SDS-Page, SEC, and Endotoxin testing (gel clot)

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.

The employee is frequently required to stand, talk and hear.

The anticipated hourly range for this role is $26.44 –$35.00 per hour. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share…