ServiceNow Developer Job San Diego area,California USA,IT/Tech

*** MUST BE LOCAL TO SAN DIEGO, CA and BE EITHER U.S. CITIZEN or GREEN CARD HOLDER***

With only general direction, this position is responsible for developing, configuring, and maintaining Service Now solutions that support software and hardware asset life cycle management, IT service management, compliance, and related business processes. This includes evaluating and writing/deciphering business and technical requirements , designing and coding Service Now applications and enhancements, developing integrations with legacy and other enterprise systems, building complex CMDB hierarchy, reports, and dashboards, and supporting break/fix tickets, releases, and assigned projects.

Essential Functions:

Designs, configures, documents, codes, tests, debugs, and maintains Service Now applications, modules, workflows, and related solutions supporting asset management, service management, reporting, and business requirements.

Develops and maintains Service Now capabilities supporting software asset management, hardware asset management, configuration management, procurement, licensing, renewals, deployment, maintenance, and retirement.

Analyzes business and technical requirements and translates them into Service Now designs, technical specifications, CMDB data models and hierarchy, forms, catalog items, workflows, reports, dashboards, and automated processes.

Develops and maintains Service Now scripts and configurations, including business rules, client scripts, UI policies, script includes, access controls, notifications, data policies, and other platform components.

Designs and constructs interfaces between Service Now and application, enterprise resource planning, procurement, directory, financial, legacy, and other related systems. Supports data imports, exports, transformations, integrations, and integration troubleshooting.

Designs and codes solutions for break/fix tickets, enhancement releases, platform improvements, and assigned projects. Performs unit testing, system testing, debugging, deployment, and post-implementation support.

Maintains the Service Now asset management database and related data, including the input, update, validation, reconciliation, and connection of information associated with requisition, procurement, receiving, deployment, licensing, maintenance, inventory, and retirement.

Develops Service Now workflows and automated processes for software and hardware requests, approvals, purchase orders, renewals, license assignments, audits, incidents, tasks, and other operational activities.

Performs software license reviews, virtual and physical audits, data quality reviews, and compliance assessments. Uses Service Now data, complex reports, and dashboards to identify discrepancies, recommend corrective actions, and track resolution.

Ensures Service Now solutions and related programs meet applicable compliance, reporting, security, privacy, access control, and company standards. Recommends improvements to platform architecture, development practices, and system standards.

Develops, recommends, and implements policies, procedures, and standards for Service Now development, configuration management, asset management, license compliance, data quality, testing, release management, integrations, and platform support.

Prepares periodic and special-purpose reports and dashboards, including asset utilization, license availability, compliance, renewal, procurement, service, and system performance data.

Supports Service Now upgrades, releases, application maintenance, testing, documentation, and deployment activities. Maintains appropriate development documentation, technical specifications, configuration records, and change information.

Manages inquiries regarding Service Now functionality, software and hardware requests, non-standard purchases, renewals, usage, deployment, license availability, vendor audits, and related processes. May serve as a primary contact with suppliers and vendors.

Provides licensing education, Service Now process guidance, training, and direction to internal customers and less experienced staff, including creating baseline ITAM process documentation for the team to expand on operationally.

Maintains the strict confidentiality of sensitive information.

Performs other duties as assigned or required.

Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with…