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IT Support Lead: Escalations & Operational Excellence

Job in San Diego, San Diego County, California, 92189, USA
Listing for: Hidden Jobs
Full Time position
Listed on 2026-09-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

infios is seeking a leaders to drive IT customer support within a supply-chain technology environment. You will manage queues, own escalations, and coordinate operations while guiding a team toward improved service metrics.

The role requires five+ years leading IT support teams, a bachelor’s degree in business, CS, or MIS, and strong customer service, analytical and communication skills. English fluency is essential.

Our team is growing, and we are hiring a IT Support Lead:
Escalations & Operational Excellence in United States.

Consider building your career as a IT Support Lead:
Escalations & Operational Excellence at Hidden Jobs.

The IT Support Lead:
Escalations & Operational Excellence position in the Management & Operations field is open for applications.

We have an opening for a IT Support Lead:
Escalations & Operational Excellence in United States within Management & Operations.

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