QA Tester

Who we are:

Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 25-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex.

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring QA Support Specialist – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

We are looking for a disciplined and detail-oriented QA Support Specialist to join our team. This is a straightforward, execution-focused manual testing role; it is not an automation-heavy or complex QA engineering position.

Your primary objective is the high-volume, repeatable validation of checkout flows to identify functional discrepancies between different site environments (specifically comparing two sides of an A/B test distinguishable by URL parameters). You will ensure that every step of the customer journey—from landing page to successful checkout is seamless and error-free across all devices.

• A/B Test Comparison:
  Ensure functionality matches perfectly between two sides of an A/B test by methodically comparing behaviors across different URL parameters.
• Execution of Predefined Flows:
  Follow strict testing checklists to validate "happy paths" (e.g., adding products to cart, applying Gift With Purchase (GWP) items, and completing checkouts).
• High-Volume Repetition:
  Run the same flows repeatedly across various environments with unwavering consistency and accuracy.
• Environmental Comparison:
  Methodically compare behavior between different URLs/environments and flag even the slightest functional discrepancies.
• Issue Identification & Reporting:
  Surface checkout blockers and functional inconsistencies.
• Console Error Reporting:
  Identify and capture console errors.
  • Note:
    
    This requires identification and clear reporting, not deep technical debugging.
• Cross-Platform Validation:
  Perform manual testing across Desktop (Chrome) and Mobile (Android-Chrome/iOS-Safari).
• Documentation:
  Log issues with clear reproduction steps, screenshots/videos, and severity levels.
• Logging:
  Maintain daily testing logs and summary reports to provide visibility into site health.

• Experience:
  
  1–3 years of relevant experience in manual QA or web testing.
• Execution-Minded:
  This role is built for someone who thrives on process and volume; you must be comfortable performing repetitive tasks with a high degree of precision.
• Technical Requirement:
  Ability to use Browser Dev Tools to spot and record console errors (deep code analysis is not required).
• E-Commerce Familiarity:
  Understanding of standard e-commerce flows (Cart, GWP, Checkout, and Payment Gateways).
• Communication:
  Strong written English skills to ensure bug reports are clear and easily understood by the development team.

• Early Detection:
  You catch functional discrepancies and checkout blockers before they impact the broader user base.
• Precision Reporting:
  Your bug reports are clear, reproducible, and require no back-and-forth for clarification.
• Reliability:
  You can execute…