Director of Membership Sales

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $95,000.00 to $ Gross Annually.

As Director of Membership Sales, you will be an integral process of the sales efforts across all membership categories, with specific responsibility for the Full, National, Legacy, Young Executive, and National Golf Membership segments. You will work in partnership with The Membership Director and Membership Concierge and will be responsible for all Golf Membership sales. In addition, you will play an integral role in the marketing efforts for the recruitment of new members by developing membership marketing plans, public relations programs, and sales strategies in partnership with the General Manager/Director of Golf, Director of Commercial, and the Marketing Department.

The Director works closely with the General Manager/Director of Golf, Director of Commercial, and Director of Finance on budgeting and forecasting of expenses and revenues. This position will report directly to the Director of Commercial with a dotted line to the General Manager/Director of Golf.

• Assists in developing and maintaining the atmosphere of a private club that will distinguish The Grand Golf Club in a positive manner from all similar competition.
• Assist with the preparation of monthly membership sales and marketing reports to highlight all sales activities, marketing activities and funnel for new membership sales.
• The Director will actively develop a Prospective Member Roster from:
  • Personal referrals from members.
  • Directors and officers of major corporations and financial institutions within the market area or other areas deemed appropriate by the Board and management.
  • Association rosters.
  • Professional societies.
  • Mailing lists of new residents, physicians, attorneys, and other professionals.
  • Local residential civic associations, realtors, retail establishments, schools, etc.
  • Junior League, Ladies' social, garden, charitable and service clubs.
  • Any other sources as directed by General Manager/Director of Golf, Director of Commercial and Marketing.
• The Director ensures prompt and regular communication with all members regarding membership matters and club activities.
• Coordinates all Marketing Plans.
• The Director will assist with all day-to-day administrative membership matters to include:
  • Maintenance of all Membership files including membership payment schedules in concert with finance.
  • Follow-up on all telephone and internet inquiries regarding prospective members.
  • Follow-up on all inquiries or notices regarding current member status or membership status changes.
  • Processing of new member applications.
  • Processing of membership status change requests.
  • Processing of resignations from membership.
• The Director is responsible for…