Knowledge Management Manager Litigation

Overview

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office.

• A firm where everyone belongs:
  Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!
• Enthusiasm for all perspectives:
  We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
• Support to feel your best and do your best:
  Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
• Real rewards for real work:
  We offer generous compensation packages that recognize hard work and excellence.

The Knowledge Management Manager, Litigation (KM Manager) supports the development of the knowledge and innovation strategy and overall knowledge infrastructure for the Litigation Practice Group (Practice Group) and serves a necessary function for Practice Group attorneys to work more efficiently and effectively. This position works closely with the Director of Knowledge Management (Director) and Practice Group members to drive innovation, curate high value content, and play a vital role in the development of AI enhanced tools that support matter teams across all stages of litigation.

• Collaborate with the Director, other KM Managers, and IT to develop, test, and assess AI-powered platforms, custom AI tools, and other firm-wide KM resources
• Collaborate with Practice Group members to develop, test, and assess the utility and efficacy of Practice Group-specific KM resources that align with the Practice Group’s strategic priorities, including AI-powered platforms and tools
• Work with the Director and Practice Group members to coordinate and advertise rollouts of new AI-powered platforms and tools
• Promote awareness and utilization of the Practice Group’s full library of KM resources
• Proactively identify gaps in the Practice Group’s knowledge assets and develop new resources to address those needs
• Collaborate with lawyers to organize and integrate existing knowledge content to facilitate the sharing of knowledge and information both within and outside of the Practice Group
• Respond to Practice Group requests for KM resources and support
• Support the design, maintenance, and centralization of in-house KM resources, including the Federal District Court Case Hub, a searchable and regularly updated repository of information about the firm’s federal district court practice
• Perform other duties as assigned by the Director, KM Manager, and Practice Group

• Manage contractors engaged in testing of AI tools and substantive updates to KM resources
• Conduct regular reviews and audits of AI tools and other KM resources to ensure accuracy, currency, and relevance
• Consistently and effectively communicate the availability and location of the Practice Group’s AI tools and other KM resources
• Collaborate with the Senior Knowledge Operations Manager, the Director, and other KM Managers to gather, analyze, and present qualitative and quantitative feedback to inform decisions on KM strategy and improvements
• Develop and execute outreach plans to encourage substantive contributions to AI and KM resources
• Coordinate outreach to lawyers to contribute knowledge assets to internal KM libraries
• Develop and oversee taxonomy for stored knowledge assets

• Pilot and assess new AI and technology use cases
• Help test and deploy…