Manager of Case Management (RN Required

Lead and build a high-impact Care Management program in a value-based environment.

We’re hiring a hands‑on RN leader to build and lead a network‑wide Care Management program within a clinically integrated network operating in value‑based, risk‑driven models.

This is not a traditional case management role. We are looking for a leader who can develop strategy, build strong teams, and drive measurable improvements in quality, utilization, and patient outcomes—particularly within FQHC and Medi‑Cal populations.

In this role, you will partner closely with health centers, health plans, and internal stakeholders to design and implement scalable care management strategies that address health disparities, improve performance, and support success in risk‑based contracts.

• Experience leading care management or case management teams (RNs/LVNs or interdisciplinary staff)
• Background in value‑based care or risk‑based contract environments
• Experience working with FQHC, Medi‑Cal, or underserved populations
• Demonstrated ability to build or scale care management or population health programs
• Comfortable using data (HEDIS, Arcadia, or similar tools) to drive decision‑making
• Able to operate both strategically and hands‑on when needed
• Strong collaborator who works effectively across teams and stakeholders

• Lead and develop a team of care managers (RNs/LVNs) and health care liaisons
• Build and execute a network‑wide Care Management program aligned to risk‑based contracts
• Develop workflows, tools, and processes to ensure program success and scalability
• Serve as a clinical resource and subject matter expert to member health centers

• Identify at‑risk populations and coordinate care to improve outcomes and control costs
• Oversee care coordination across health plans and health centers
• Ensure delivery of care that is safe, timely, effective, efficient, and patient‑centered
• Support whole‑person care through comprehensive assessments and care plan development

• Use payer and Arcadia reports to identify performance gaps and implement action plans
• Drive improvement in quality metrics, access, utilization, and patient outcomes
• Apply performance improvement methodologies (HEDIS, PDSA, etc.)
• Support health equity initiatives and address social determinants of health

• Partner with MSO and health centers to conduct utilization management reviews
• Analyze utilization patterns (ED/IP) and implement improvement strategies
• Collaborate with payers to design and optimize utilization processes

• Provide clinical guidance related to coding and documentation audits
• Use audit findings to drive performance improvement and team education

• Active RN license
• Minimum 5 years of clinical experience (6+ years preferred)
• Experience leading clinical or care management teams
• Strong interpersonal, communication, and collaboration skills

• Experience in value‑based care, population health, or utilization management
• Knowledge of Medi‑Cal, HEDIS, P4P, and quality improvement methodologies
• Experience with Arcadia or similar care management/data platforms
• CCMC or equivalent certification

• Clinical leadership and team development
• Program building and operational execution
• Data‑driven decision‑making and performance management
• Strong accountability and follow‑through
• Cross‑functional collaboration and stakeholder engagement
• Critical thinking and problem‑solving

• Remote/Hybrid work environment
• Up to 25% travel required
• Flexible schedule (including 9/80 option)

• Must possess a valid driver’s license, active insurance, and reliable transportation for work‑related travel
• Must be able to work occasional evenings and weekends as needed within a 40‑hour workweek