IT Quality Assurance Tester III

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create aworkplace where everyone is supported and motivated to betheir best; we collaborate onshared goals and celebrate our accomplishments.

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

The IT Quality Assurance Tester III functions as a senior tester and sub-lead within the Quality Assurance team, supporting the delivery of high-quality software solutions. This role leads feature-level test planning, ensures quality through structured peer reviews, and performs hands‑on testing activities as needed. The position also serves as a primary QA liaison to functional teams, aligning testing efforts with business requirements and release objectives.

• Leads feature-level test planning to ensure comprehensive test coverage aligned with business and technical requirements
• Develops and maintains detailed test strategies, scenarios, and test cases for assigned features
• Identifies testing risks, dependencies, and gaps early in the development lifecycle
• Conducts and facilitates peer reviews of test artifacts to ensure accuracy, completeness, and quality
• Provides guidance and feedback to QA team members to improve testing practices and consistency
• Ensures adherence to established QA standards, methodologies, and documentation practices
• Executes functional, regression, and integration testing as needed to support delivery timelines
• Manages defect identification, documentation, tracking, and validation to support timely resolution
• Validates defect fixes and confirms readiness for production deployment
• Acts as the primary QA representative for assigned functional teams
• Collaborates with Product Owners, Business Analysts, and Developers to clarify requirements and acceptance criteria
• Participate in planning ceremonies, backlog refinement, and release discussions to ensure testing readiness and alignment
• Other duties as assigned

• 5+ years of experience in software quality assurance or testing
• Expertise in test planning, design, and execution
• Experience conducting peer reviews and mentoring junior testers
• Strong understanding of the software development lifecycle (SDLC) and QA methodologies
• Strong analytical, problem-solving, and communication skills
• Experience working in Agile/Scrum environments
• Familiarity with test management and defect tracking tools (e.g., Azure Dev Ops, JIRA)
• Exposure to test automation frameworks and CI/CD pipelines
• Ability to pass required background screening
• Employees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.

Most importantly, you will experience…