VP, E2E Quality Lead - Enterprise Migration Program

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Job Overview The E2E QE Leader, reporting to the SVP, Technology with a dotted line to the AI Lead, owns end-to-end quality governance for the Equitable migration. This role sets the standards and oversees their execution — it does not perform the testing itself: application-level and end-to-end test execution is delivered by a Centralized Domain App & QE cell, and SMEs own UAT sign-off.

The Lead defines SME-ready workbook criteria and AI-PR acceptance criteria, owns the functional phase Go/No-Go quality checklist, runs weekly triage with Remediation Operations (Rem Ops), and owns the quality metrics that tell the program whether it is on track — false-positive rate, PR merge rate, and CI failure taxonomy. The role sets the bar and oversees the bar; it is distinct from the testing cell that executes against it, and from the E2E Solution Lead role.

Responsibilities:

Workbook Quality Bar:
Define and maintain the criteria that make an SME-review workbook ready — completeness, clarity, and traceability — and audit workbooks against them each cycle.

AI-PR Acceptance Criteria:
Own the acceptance criteria for AI-generated pull requests, partnering with the Applied AI Engineer on quality gates and disposition requirements.

Phase Go/No-Go Quality Checklist:
Own the functional Go/No-Go quality checklist for each migration phase and hold the quality line at phase gates.

Weekly Rem Ops Triage:
Run weekly quality triage with Remediation Operations to review failures, escapes, and emerging risks.

Quality Metrics Ownership:
Define, track, and report the program’s core quality metrics — false-positive rate, PR merge rate, and CI failure taxonomy — to leadership and governance.

Test-Bar Governance (Not Execution):
Set and oversee the application-level and end-to-end test bar executed by the Cognizant Domain App & E2E QE cell, and ensure SME-owned UAT sign-off is well-defined and respected.

Cross-Track Coordination:
Coordinate quality expectations across the engine, DB & App, batch, and SME tracks, and integrate into the program test strategy.

Defect-Escape Governance:
Establish defect-escape and quality thresholds that feed the cutover Go/No-Go decision, escalating risks early.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

Quality Engineering Leadership:
Mimimum of 8 years in quality engineering/assurance, including a mimimum of 3 years leading quality and test strategy for complex, multi-team software programs (governance and oversight, not hands-on test execution).End-to-End Quality Governance:
Demonstrated ownership of end-to-end quality governance — acceptance criteria, phase Go/No-Go gates, and quality bars — with measurable metrics such as defect-escape rate, false-positive rate, and test coverage.

Test Management & Defect Tooling:

Experience with test-management and defect-tracking tooling (e.g., qTest and Jira) and structured test-environment and UAT governance.

Vendor & UAT Oversight:
Experience governing vendor/partner test execution and coordinating SME-owned UAT sign-off across multiple domains.

Education & Experience:

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience), with a mMimimum of 8+ years in quality engineering/assurance including leadership of quality governance on enterprise programs.

Core Competencies:

Standard-Setting:
Defines clear, objective quality criteria that others can execute and be measured against.

Holding the Line:
Makes…