Merchandise Associate, SDG

Job Title:

Merchandise Associate, SDG

A great experience starts with you! San Diego Gulls aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization. Thanks for your interest in working on our team!

Pay Details:
The starting hourly rate for this position is $20.00 per hour.

Merchandise Associate position resides in a fast-paced sports/event driven retail environment which strives to provide the highest customer service standards.

Merchandise Associates utilize resources effectively to manage workload and provide quality services to customers and ensure each customer receives outstanding service.

This position is a part-time, non-exempt position within the Merchandise / Marketing department.

• Greet and acknowledge guests in a timely manner
• Maintain solid product knowledge and assist guests’ inquiries regarding merchandise
• Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event
• Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience
• Operate the POS system, process transactions, and capture customer information
• Maintain a thorough understanding of policies and procedures to assist customers effectively
• Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process
• Assist with inventory management and ensure all items are organized and properly displayed
• Perform other duties as assigned

• Must be 18 years of age or older
• Excellent communications skills, both written and verbal
• Experience using Shopify POS a plus
• Excellent customer service skills
• Problem-solving and solid organizational skills with the ability to handle multiple projects at one time
• Effective time management
• Capable of maintaining high levels of productivity and performance over extended periods
• Able to work a flexible schedule including nights, weekends, and holidays
• Knowledge, Skills and Experience

High School Diploma or Equivalent

0-1 Year

This position is on-site.

The San Diego Gulls took the ice on October 10, 2015 opening their inaugural American Hockey League (AHL) season in San Diego, California. Professional hockey in San Diego has a rich history, dating to the San Diego Skyhawks of the Pacific Coast Hockey League in 1944. The Gulls' home arena is Pechanga Arena. The Gulls are the primary affiliate of the Anaheim Ducks (National Hockey League).

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