Bakery Manager

Welcome to Gelson’s! For over 70 years, Gelson’s has served Southern California shoppers with an enthusiasm for food of the highest quality. Our commitment to quality, selection and exceptional service sets us apart. We strive to exceed our customers’ expectations with every visit, and we take pride in creating a positive shopping experience.

Come join the Gelson’s team and help us continue our tradition of excellence in grocery retail.

• Be part of a dynamic team that values collaboration and innovation
• Showcase your customer service skills and make an impact on your store’s success
• Embrace a culture that prioritizes customer satisfaction and team excellence
• We are a certified best place to work in California for the third consecutive year
• We offer competitive union wages
• Generous union benefits and retirement plans
• Opportunities for career growth and development

As a Bakery Manager at Gelson’s, you will play a key role in supporting the daily operations of our in-store bakery. The Gelson’s Bakery Manager is responsible for overseeing the purchasing, inventory and presentation of the Bakery and Coffee Bar Department. You will ensure that the proper level of stock and supplies are maintained, and that product placement is optimal for maximizing product profitability.

This position generally has one or more direct reports.

Your responsibilities will include, but are not limited to:

• Supervise Bakery and Coffee Bar Department staff to ensure productivity and excellent customer service.
• Ensure all necessary training is completed.
• Develop weekly schedule for department staff while managing hours to ensure maximum profitability while maintaining quality service.
• Comply with and implement safety policies and procedures, store rules and company policies and all applicable local, state and federal regulations.
• Monitor sales volume, inspect store inventory levels and maintain in-store promotional materials during promotional periods.
• Order product based on sales trends and inventory stock.
• Track and analyze product sales trends; utilize information to develop sales projections and reports for management and to determine daily production volume.
• Control merchandising to maximize product movement, consumer demand and profitability and control stock levels based on products’ sales history.
• Monitor inventory for spoilage and ensure proper rotation of merchandise..
• Ensure that foods and products are adequately stocked and faced at all times.
• Ensure that the department is in compliance with OSHA and Health Department standards; maintain HAACP program standards; utilize proper food handling techniques and safety precautions.
• Respond appropriately to all customer interactions, providing excellent customer service.
• Assist customers with selected products from the bakery case; provide samples to customers.
• Receive and unload merchandise.
• Assist with Clerk duties as needed.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Follow safety and sanitation guidelines to ensure a clean and safe working environment.
• Embrace new challenges and be a flexible team player, taking on responsibilities as needed.
• Other duties and responsibilities as required.

• High school diploma or equivalent; some college strongly preferred.
• Three (3) years of experience in full bakery operations, at least one year in a supervisory role.
• Completion or participation in a management training program.
• Previous experience in a grocery retail setting.
• Knowledge of proper preparation and baking methods unique to certain products.
• Knowledgeable in the use of industrial baking equipment.
• Strong organizational and multitasking skills.
• Ability to lift and move heavy items and stand for extended periods.
• Excellent communication and interpersonal abilities.
• Knowledge of grocery products, merchandising techniques, and inventory management.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays.

• Continuous hand manipulation including, grasping, pushing, pulling and fine manipulation
• Reaching above and at shoulder level
• Standing, walking, bending up to 5 hours per day
• Lifting and carrying up to 50 lbs.
• Exposure to dust, gas, fumes (Receiving dock)
• Exposure to extremes in temperature (Ovens; walk in freezer)

Union pay range: $18.48 - $25.05

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.