Seasonal Part Time Meta Lab Retail Expert

At A Glance

We’re growing! Join our Meta Store Retail team at Westfield UTC as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a part-time Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed‑reality technologies. You’ll represent our client’s brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.

Our ideal candidate is tech-savvy, detail-oriented, an exceptional communicator, and passionate about delivering world‑class customer service.

This is a seasonal position running October 13th, 2026 through January 30th, 2027.

Quarterly bonus potential

• Weekly pay schedule and early wage access – get paid when you need it
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out of market travel pay (drive time, mileage, per diem, hotel)
• State-mandated sick time
• State-mandated cell allowance by shift
• Referral bonus opportunities
• 401(k) after 12 months of employment
• Opportunity to work with a growing company that rewards and promotes its associates
• A variety of part‑time and full‑time roles across the business that can lead to consistent income

• Be a subject matter expert! Fully understand the features and benefits of our client’s products including accessories
• Conduct world‑class demonstrations of our clients’ mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them
• Process consumer transactions using our clients Point of Sale (POS) system
• Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
• Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays
• Show up on time with a can‑do attitude, ready to support team goals and daily operations.
• Other duties as assigned by management

Experience and

Education:

• High School Diploma or equivalent
• 2+ years of customer‑facing experience in premium retail
• Proven experience in presentation, public speaking, and/or storytelling

Skills and Attributes:

• Exemplary interpersonal communication, soft skills, written, verbal and on camera
• Ability to leverage advanced customer service and industry‑related experience to engage with consumers
• Must be results and detail‑oriented
• Must be extremely tech‑savvy and passionate about technology
• Ability to ask effective questions and be an active listener
• High level of initiative and self‑motivation with a continued driver to learn
• Strong problem‑solving and conflict resolution skills
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
• Flexible availability including nights & weekends

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

Channe…