Retail Manager

Are you a highly skilled and motivated Retail Management looking for an exciting opportunity? Do you have a passion for retail and a desire to grow in your career? If so, we want to hear from you!

Asia Live is an interactive culinary and cultural destination in the heart of Silicon Valley. Asia Live is a safe and pleasurable place to work at. We are seeking talented individuals to join our team and contribute to our store’s success. As a Retail Manager, you will inspire our customers through product expertise, exceptional customer service, and leadership skills.

• Responsible for executing retail store budget.
• Ongoing monitoring of sales goals, daily sales and MTD and YTD sales to budget and adjusts operational expenses accordingly.
• Works with ownership and staff to maximize conversion rate, average sales, daily transactions and total transactions.
• Develop and maintain necessary systems for purchasing, receiving and maintaining inventory of products to manage from selection, purchasing, receiving,
• Ticketing, pars, and visual merchandising (with ownership).
• Establishes and maintains high quality standards in all operational, merchandising and employee activities
• Leads and Champions Asia Live retail vision and strategies and ensures that store is merchandised to sell. Works closely with owners to establish and execute CL standards and vision.
• Recruit, retain and develop an engaged sales driven team and ensure all staff know their merchandise. Model and create environment for exceptional customer service
• Continuous performance manages staff, provide on-going feedback, and identify and develop next managers.
• Protect all company assets and maintain Loss Prevention critical controls
• Ensure compliance with all company policies and procedures
• Work in tandem with Culinary Program and Culinary Manager for retail cross-selling opportunities and seasonal initiatives.
• Work with events/catering team to maximize retail opportunities.
• Assists ownership with the development of all Asia Live retail products and retail brand extensions.
• Coordinates e-commerce rollout and day-to-day e-commerce operations. Assists with other retail initiatives with executive team.
• Maintains market awareness of trends and opportunities to maintain a competitive advantage, driving revenue and sales results.
• Communicates marketing opportunities to ownership for implementation. When possible, participate in community activities that are beneficial to living the Asia Live Mission and sales efforts.
• Oversight of all street-level retail floor and stocking staff including hiring, training, scheduling, managing and evaluating.
• Coordinates daily and weekly scheduling of staffing levels with the Director of Operations and Culinary Director.
• Participates in the Annual Budget process including revenues, expenses and staffing guides
• Assists in the recruitment and retention of high quality, experienced store staff who will be effective in maintaining a store environment consistent with our Mission Statement and Core Values.
• Supervises store staff and works with the core management team and ownership to hire, evaluate, and motivate staff as well as adherence to policies and procedures.
• Develop training materials and programs to ensure adherence to all standards.
• Supervises the administration of company HR programs including, but not limited to, performance reviews, compensation action, discipline, retention or employee
• records and benefit programs.
• Ensures awareness and compliance with State and Federal Employment laws and regulations.
• Develops and implements training programs in guest service, merchandising, loss prevention, product knowledge and all other pertinent operational task necessary…