Regional Account Manager

Regional Account Manager

We Play to Win! Big goals. Big achievements. Big impact. Service Master employs empowered and engaged teams, delivering growth in an ever‑evolving world. Our goal is to double in size over the next few years, which means ambition and risk‑taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas.

You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!

• Medical, Dental, and Vision start the first day of the month following your date of hire
• 401(k) match
• 15 days paid time off and paid holidays, including 2 floating holidays
• Career growth and advancement

We are searching for a Regional Account Manager to work in coordination with National Accounts, and in support of the overall account strategy, to execute selling and account penetration strategies with National Customers. In this role you will grow the business by developing, strengthening, and managing key customer relationships within assigned accounts and territory. You will have the opportunity to collaborate with customers and franchise network to increase program and brand awareness.

• Collaborate with National Accounts and Sales Leadership on growth strategies specific to retain and expand services provided to existing national customers.
• Develop, manage, and implement selling strategies with sales and leaders within assigned accounts to drive profitable revenue growth and increase market share.
• Strengthen relations with franchise network to execute on opportunities presented by National Customers.
• Partner with franchise network on sales events to increase brand and program awareness in respective markets.
• Provide feedback from customer and network experiences to National Accounts to support client retention and growth strategy.
• Support the implementation of new programs and new services to drive account penetration.
• Coordinate and leverage internal resources, including account management team, operations, marketing, etc. to drive revenue growth, customer satisfaction and account retention.
• Work with Marketing to assist in coordination of events and communications to new and existing customers.
• Attend customer and industry events and lead customer meetings.
• Handle client and network service issues through resolution, including tracking and reporting as required.
• Collect and apply market and customer intelligence.
• Support national tasks as directed by sales management.

• Experience with in respective industries required
• Bachelor’s degree or equivalent business experience
• At least 2-5 years of experience in an account management role in a services industry responsible for large B2B customer relationships
• Strong relationship management skills to build sales momentum to drive growth
• Strong competitive selling capabilities and thinking
• Excellent verbal and written communication skills
• Excellent presentation skills
• Ability to collaborate with and influence others
• Experience with Salesforce or equivalent CRM tool

This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $100,000 to $110,000 plus bonus.

Service Master® Brands® is a leading franchise provider of needs‑based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. Service Master was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system‑wide sales:
Service Master…