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Senior Enterprise CSM — AI/Robotics, Global Travel
Job in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-08-20
Listing for:
Shield AI
Full Time
position Listed on 2026-08-20
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
Shield AI seeks a Senior Customer Success Manager to lead a small team on Hivemind Enterprise accounts, coordinating onboarding, training, renewals, and executive-level engagements.
The role requires 8+ years in customer success, 3+ years with large enterprise customers, and travel 30-50% including international trips; you will drive renewal, collaborate with sales and product, and influence account strategy in a fast-paced startup environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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