Account Executive - Retail and Integration

Account Executive - Retail and Integration

OVERVIEW: PCE, a live events production company, is looking for an Account Executive
- Production Sales to support our company in Los Angeles, CA, area. PCE focuses on offering remarkable client experience through customer service and industry expertise. At PCE, it doesn't matter what it is, if the client can dream it, we can do it! PCE thrives on challenges beyond the norm and prides itself on promoting a positive, solution-based workplace in this fast-paced, always-changing industry.

This role is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and production services. This role will report directly to sales management, performing wide-ranging tasks in a fast-paced environment. They will report directly to the sales management, performing wide-ranging tasks in a fast-paced environment. 85% of work will take place in the office and 15% of work will take place at various locations for client meetings.

Business hours are Monday – Friday, 9 am-5:30 pm but hours may vary slightly if required to meet with clients outside normal business hours or weekends.

You will be expected to carry out the duties and responsibilities described below, as well as all other duties and responsibilities as assigned. These duties and responsibilities are periodically updated to reflect business needs.

• Support/develop sales, rentals, and integrations in markets such as, but not limited to:
  Themed entertainment, school/government, churches, corporate, theatrical, music, trade shows, and exhibits including lighting, audio, video, rigging, and staging.
• Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution with the long term goal of securing a long term partnership.
• Develop relationships with multiple stakeholders including meeting planners, business unit directors, and sourcing teams as well as target events using personal networks, contacts from industry relations activities, and unassigned contacts.
• Understand customer’s needs and goals to create an event experience that best aligns PCE resources and solutions, while driving customer awareness and adoption.
• Identify and develop additional event leads via targeted prospecting.
• Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to won.
• Oversee the sales process for identified opportunities and key account assignments.
• Maintain timely and consistent customer scope and reporting, while you maintain the internal/external communication of key requirements.
• Order entry including processing customer POs, credit applications, and execution of contract documents.
• Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction.
• Ensure compliance and consistent execution of any customer agreements across PCE executing divisions.
• Will require time out of the office to visit customers as well as attend the job sites on event days to ensure client expectations are being exceeded.
• Assisting with cold calls and walk-in customers
• Development of revenue streams with new business contacts and customers and continued communication with current regional customers to strengthen their relationship with the company.
• Focus on the acquisition of new business and personal relationships, and the retention and expansion of existing relationships.
• Provide sales, support, and service to achieve operational efficiencies and internal controls to meet objectives.

• Applicant should have at least three years of excellent sales experience in a related technology or entertainment service setting
• Applicant should have at least three years of excellent sales experience in the Retail and Integration setting
• Seasoned Sales Professional with a go get/hunter sales mindset
• Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered
• Experience working within a team environment to over-deliver on desired results
• Experience providing a high-level of customer service and having a "yes" approach to finding solutions
• Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking.
• Working knowledge of sales principles and practices, and the function and capability of entertainment technology equipment
• Experience in shifting focus and the vision to adapt as needed with changes in the business
• Understanding of budgets, and experience preparing client paperwork
• Understanding of design and build practices for production
• Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders
• Excellent computer skills including all Microsoft Office applications
• Professionalism;
  Physical condition commensurate with the demands of the position
• Leadership and the ability to recognize the…