Global Account Manager

California, United States of America Job Family Group:
Sales & Marketing Worker Type:
Regular Posting

Start Date:

September 9, 2026 Business Unit:
Trading and Supply Experience Level: Experienced Professionals

Job Description:

What’s the role Shell is seeking for Global Account Manager to join its team in San Diego, California. The Global Account Manager (GAM) will be Global Key Account team’s presence in Shell’s San Diego offices and will lead the co-ordination of West coast headquartered key accounts and act as the focal across other key accounts for opportunities in the West of the USA.

The Shell Energy Global Key Accounts organization is responsible for the management of the relationships with the most strategic global accounts across Shell Energy. These accounts present some of the largest opportunities to deliver more value with less emissions for Shell Energy in our key markets. Helping customers in various segments such as Data Centers, Telecoms, Steel, and Cement meet their energy needs.

The majority of these needs sit within gas and power, but a number of these accounts have significant interaction with the wider Shell portfolio both as a customer and as a supplier. The Global Key Accounts organization co-ordinates these relationships and account strategy Shell wide so as to present a united, one Shell plan and approach.

• Partner closely with local Shell Energy Origination and B2B teams in San Diego, serving as the key link to support regional growth across Global Key Accounts and relevant business development activities
• Responsible for the global account management of their respective customers & acting as the West focal point for opportunities across all other global key accounts.
• Responsible for developing, nurturing and growing the relationships with their respective customers & through this relationship strategy identifying new opportunities For their accounts coordinate activities with the various deals team working on opportunities globally.
• Responsible for ensuring one aligned customer strategy for Shell to these multi-national companies Working with the local origination teams they will identify potential new accounts and support development of the relationships and new business opportunities for these accounts.
• Responsible for developing, nurturing and growing the relationships with their customers and through this relationship strategy identifying new opportunities or supporting the existing business Shell has Coordinate activities of the various deals team working on these opportunities globally. They are responsible for ensuring one aligned customer strategy for shell to these multi-national companies.
• Work with all Shell businesses across multiple lines and geographies to ensure a cohesive account strategy that leverages Shell’s unique global footprint and broad portfolio of products.

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor’s degree
• At least 10 years of professional experience, including 5 years of key account management experience, preferably within the gas and power sector, with a proven track record of coordinating account strategies
• In-depth understanding of and experience in the US Energy markets, preferably a wider understanding of other typical oil and gas downstream businesses would be beneficial.
• Strong track record of managing complex stakeholders and relationships with senior external stakeholders
• Solid Evidence of key accounts strategy creation, execution and value delivery with complex elements and variables that challenged decision making preferably across different regions
• Excellent internal & external stakeholder management skills and demonstrated…