Enterprise Account Manager

Enterprise Account Manager Position

The Enterprise Account Manager (EAM) reports directly to the Director of Sales. The EAM position with Scale Matrix requires mastery of numerous sales disciplines within the B2B and Enterprise sales space. Capable of understanding complex computer, software, and networking systems as it relates to Cloud Computing and High Density Hosting; to include hardware configurations and their uses, software applications, and networking.

EAM must possess exceptional critical-thinking skills necessary to evaluate the needs of Scale Matrix clients and customers, and determine how product offerings and options meet or exceed those needs, by hunting and targeting Enterprise Level organizations. EAM must possess superior communications skills, and be capable of utilizing these skills in a variety of mediums; to include written proposals, sales quotes, contracts, and presentations.

EAM must be comfortable, and be able to demonstrate, superior communications skills to all levels of client and customer organizations. EAM must be capable of representing Scale Matrix in a professional manner; in appearance, dress, and demeanor. EAM will possess superior time management skills, and be largely self-directed.

Responsibilities:

• Meet monthly/annual sales targets and sales funnel growth targets.
• Ability to leverage the internal and external resources to ensure our reach to Enterprise Level clients are accurate and well-represented.
• Deliver presentations of products at customer sites, via Webex and at conferences and exhibitions.
• Consistent achievement of quota and 3x funnel on a monthly basis.
• High level of knowledge of the pertinent Enterprise level client and uncovering their need for Scale Matrix services.
• Management of existing client base and associated management actions. IE, tickets, communications, upgrade, disputes, etc…
• Establish and foster existing and new partnerships with outside vendors and Value Added Resellers to further expand the Scale Matrix brand recognition throughout the industry.
• Ability to maintain proper communication with high level Executives within the Enterprise level clientele.
• Attend user group meetings.
• Demonstrated ability to close sales at exceptional high rates given quality leads and contacts.
• Computer hardware or network infrastructure sales experience.
• Maintain company's contact resource management (CRM) database with accurate, up-to-date contact and activity details. Produce monthly sales reports.
• Provide feedback from business community and potential customers to enhance product performance and service delivery.
• Identify and make contact with potential customers.
• Respond to sales requirements from existing and potential customers.
• Maintain contact with existing and potential customers to promote sales and deliver detailed account plans.
• Ensure effective internal communications both within the Sales, Customer Support and Marketing team and across the organization.
• Motivate all staff to share pertinent information about the market to facilitate the ease of recording, retrieval and use of information.
• Report to and meet with the Director of Sales at a minimum of once per week.
• Facilitate links with regulatory bodies and commercial organizations.
• Demonstrate leadership within professional IT management associations, especially those related to cloud computing.
• Utilize the resources of the Sales Department for the cost effective delivery of Sales to company.
• Scale Matrix brand representation both internally and at Events or Conferences in the IT industry
• Strong knowledge of the AI, Deep Learning, and Machine Learning verticals and why the Scale Matrix services will help their company grow to the next level.
• Assist in the identification of opportunities for new…