Senior Account Executive; Inside Sales

Salary Range: $ To $ Annually

Tecnadyne, a San Diego-based manufacturer of subsea propulsion systems, is seeking an experienced Inside Sales Manager to lead and support a small inside sales team while remaining actively involved in day-to-day sales activities. This is a hands-on "player-coach" role responsible for managing 1-2 Inside Sales Representatives, supporting customers, processing quotes and orders, and driving exceptional customer service. The ideal candidate will combine strong leadership skills with technical sales experience and a passion for building customer relationships in a fast-paced manufacturing and engineering environment.

Sales Support:
Lead an d support the inside sales function, including quote generation, order processing, customer follow-up, and sales administration. Actively perform inside sales responsibilities while managing team workload and priorities. Customer Interaction:
Serve as the primary point of contact for key customer accounts and inbound inquiries. Provide exceptional customer service, address technical questions, and ensure timely resolution of customer issues. Product Knowledge:
Develop and maintain an in-depth understanding of Tecnadyne's products, applications, and capabilities. Train and mentor team members to effectively support customers and identify solutions. Account Management:
Manage strategic customer accounts while overseeing account activity across the inside sales team. Ensure all data is accurate and current. Foster long-term customer relationships and identify opportunities for growth. CRM Management:
Ensure accurate maintenance of customer records, sales activities, opportunities, and reporting within the CRM system. Monitor pipeline activity and provide sales performance updates to management. Order Processing:
Oversee and participate in the timely and accurate processing of customer orders. Coordinate with operations, production, logistics, and procurement teams to ensure customer requirements are met. Problem Solving:
Collaborate with engineering, operations, and production teams to develop solutions for customer challenges. Assist team members in resolving complex customer issues and technical inquiries. Sales Initiatives:
Support inbound sales opportunities, customer follow-up activities, lead generation efforts, and account development initiatives. Help drive revenue growth while maintaining a high level of customer satisfaction. Communication:
Foster effective communication between customers and internal departments. Lead team meetings, provide coaching and guidance, and ensure alignment across sales, engineering, production, and operations teams. Team Leadership:
Directly supervise, coach, and develop 1-2 Inside Sales Representatives. Establish priorities, monitor performance, support professional development, and help create a positive, customer-focused team culture.

• Leadership
  
  Skills:
  
  Proven ability to lead, mentor, or supervise inside sales, customer service, or sales support personnel.
• Organizational
  
  Skills:
  
  Ability to manage multiple priorities, balance leadership responsibilities with individual contributions, and thrive in a fast-paced environment.
• Computer
  
  Skills:
  
  Proficient with Microsoft Office Suite (Excel, Word, PowerPoint), CRM software (Hub Spot preferred), and ERP systems.
• Technical Knowledge:
  Familiarity with technical, industrial, manufacturing, or electro-mechanical products.
• Attention to Detail:
  Strong attention to detail and accuracy in quoting, order processing, customer account management, and reporting.
• Communication
  
  Skills:
  
  Excellent written and verbal communication skills with the ability to effectively…