Retail Sales Supervisor, Fashion Valley

SMCP - Sandro, Maje, Claudie Pierlot

LOCATION:

Retail Sales Supervisor

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of dressing the men and women in Paris have now transcended into a global reality across five continents.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable and has therefore set ambitious sustainability objectives for 2030 to help preserve our planet.

Visit our global company website at  to learn more.

Be part of a fun and upbeat environment building client relationships and functioning as a role model as it relates to selling + clienteling with the rest of the team. Take part in creating fitting room experiences which involve wardrobing and styling clients from head to toe. Be part of the customer/sales associate experience by creating a welcoming and inclusive environment for all customers.

As a Sales Leader, you will mentor the sales team, modelling the behaviors the sales team needs to consistently demonstrate to provide inspirational, authentic and personalized service to our clients.

Additionally, you will model and reinforce our branded customer experience (customer service) and hands on selling techniques utilizing product information, sampling, and other available resources to educate customers to assist them in making product selections that are right for them. As a mentor to the sales team, you will also coach and direct staff around selling and service initiatives including the creation of customer loyalty and developing a repeat client.

You will also assist with the oversight of all operational and back of house processes contributing to a seamless customer experience.

KEY INGREDIENTS - THE SUCCESSFUL SALES LEADER CANDIDATE:

• 1-2 years of prior selling / service experience.
• Passion for Customer Service
• Friendly and outgoing communication skills
• Fashion Savvy
• Social Media Following (preferred)
• Flexibility (as it relates to scheduling).
• Confidence

WHAT WE HAVE IN STORE FOR YOU:

• Competitive Base Hourly Pay + Individual Commission Structure
• Group Health + Dental + Life Insurance + 401K Retirement Savings Plan
• Generous Paid Time Off
• Wardrobe (6 to 8 pieces per season based on eligibility)
• Generous Shopping Discount - 50% off Retail
• Career Growth: you will have the opportunity to work with an experienced Leader who will help you to achieve your full potential.
• Opportunity to Participate in Our Retail Stylist Program