Loss Prevention Agent - Fashion Valley

Loss Prevention Agent

Salary: $24.50 per hour

Location:

San Diego, CA

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages.

• Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations.
• Assist store and loss prevention management with investigations of both internal and external customers.
• Patrol the store and post in designated areas as directed by the Loss Prevention Manager.
• Identify shortage risks and service all customers in accordance with company standards.
• Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily.
• Identify shortages of inventory, partner with loss prevention management on creating solutions.
• Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Ensure full confidentiality at all times.
• Assist with special projects, as assigned.

• Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledgeable of federal, state and local law.
• Knowledgeable of surveillance/security equipment and installations.
• Ability to travel to stores within assigned area.
• Must be able to work for extended periods of standing or walking the sales floor as required.

• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to lift and carry up to 50 lbs.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

• High School Diploma or G.E.D., Bachelor's Degree in Criminal Justice or related preferred.

• We offer competitive compensation with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Bonus Commuter benefits
• ... and more!