Security Guard Community Health Center

$23.50 – $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Plans and establishes security procedures to safeguard patients and staff.

Tuesday – Saturday

Tuesday: 12:00pm-8:00pm

Wednesday/ Thursday: 2:00pm-10:00pm

Friday/ Saturday: 10:00pm-6:00am

• · Patrol the inside and outside of the building regularly throughout your shift. If appropriate, also patrol other LMCHC properties regularly.

• · Check for open/locked doors, windows, etc. for property safety.

• · Be visible to patients and staff throughout your shift.

• · Have a 2-way radio on your person throughout your shift to ensure you’re accessible.

• · Disruptive patients are to be communicated with in the following professional manner:

• * Approach the patient calmly, and courteously ask the patient to please calm down so that we may assist him/her as needed. Remember that your goal is always to diffuse a situation, and to communicate in a professional manner. Set the tone and be the example.

• * If the patient does not change his/her inappropriate behavior and you believe the patient may need to be asked to leave the premises, call for the Clinic Manager/Director to assist. If the Clinic Manager/Director is not available; refer to the RN in charge to ensure the patient is clinically safe to be asked to leave the property. The goal is for the Management/Nurse to pacify the patient and have the behavior corrected so that the patient may be provided the care needed.
  
  If that goal cannot be reached due to cursing, safety concerns, threats, excessive yelling, etc., the patient will be asked to leave the premises.

• * Once approved, courteously ask the patient to please leave the property or the police will be called. Escort/follow behind the patient as he/she leaves to ensure the safety of other patients and staff.

• * If the patient does not leave, contact the police immediately and stay with the patient until police arrive.

• · Ensures compliance with non-smoking policy:
  Smoking is not permitted inside the building. Smoking is only permitted outside the designated areas more than 25 feet away from building entrances. Enforce this as needed.

• · Security Guards are not to handle any biohazard material.

• · Security Guards are to assist management/staff when requested is possible.

• · Security Guards are to walk employees to their vehicles upon request.

• · Turn televisions and recorders on/off as needed; assist with changing out movies throughout the day.

• · Assist with ensuring a clean and safe environment for all patients/staff by helping with taking out trash, clearing out boxes, accepting delivery items, delivering items internally, etc. as requested.

• ·
  Always respond to codes immediately

• * Code Green= Disruptive Patient. Report to the specific area noted when the code was called. If area is not specified, check the front desk immediately.

• 
  * Code Red= Fire Emergency
  . Security guards are to calmly advise patients to exit the building and gather at the designated assembly areas. During this time, cars are not to be driven/moved from the surrounding parking lots. Security Guards are also to assist with checking all patient rooms, offices, and restrooms to ensure they are empty, all doors are closed, and all persons have exited the building.
  
  Ensure to always knock before entering a room with a closed door.

• 
  * Code Blue= Medical Emergency
  . Security guards are to check where the medical emergency is and assist the medical staff as needed/requested. If paramedic are called, standby and direct them to the correct area. Keep the area clear of onlookers and/or staff not needing to be involved with the emergency.

• · Open/lock doors as needed at the beginning/end of the day.

• · Deter patients from accessing 2nd and 3rd floors before 8am…