Rigging Associate; Part Time

Under general supervision, this position is responsible for supporting Rig Shop operations through specialized marine rigging services, custom fabrication, and advanced product expertise. As a Rigging Associate, you will be responsible for performing skilled, hands-on rigging work including splicing, swaging, and custom fabrication of marine rigging assemblies, along with providing exceptional customer service. The Rigging Associate applies trade-level craft knowledge to produce rigging solutions for both retail and production customers.

West Marine is Drug-Free and Equal Opportunity Employer.

• Collaborate with the Rigging Supervisor/Manager to prioritize and complete rigging work orders efficiently and accurately
• Produce quotes, process orders, and manage production and payments for rigging products and services.
• Perform line splicing, rope cutting, swaging, hardware installation, and other rigging-related fabrication services
• Drive sales through effective customer engagement, suggestive selling, and sharing product knowledge
• Communicate with customers and store leadership to ensure clarity of scope, pricing, and timelines for rigging services
• Occasional travel for on-site assessment and installation of customers’ rigging orders
• Understand and demonstrate the proper use of all equipment and tools utilized in both the field and the shop.
• Assist customers with in-store purchases, providing knowledgeable and technically informed recommendations
• Educate store staff about the services and capabilities of the rigging shop to enhance team performance
• Support restocking and proper organization of rigging hardware, lines, fittings, and related marine components
• Maintain a clean, organized, and safety-compliant Rig Shop workspace, while complying with all legal requirements to maintain the reputation of the business both in the shop and in the field.
• Perform additional tasks as assigned

A core function of this role is the skilled, hands-on execution of marine rigging work. The following craft responsibilities require technical knowledge and are performed to professional trade standards:

• Perform hand splicing of running rigging lines, including eye splices, Flemish eyes, and whipped ends, using high-performance materials such as Dyneema, Spectra, Technora, Vectran, and polyester braid.
• Fabricate custom running rigging assemblies — halyards, sheets, control lines, guys, and other sail control lines — to precise customer and OEM specifications.
• Measure, cut, and finish standing rigging components, including 1x19 stainless steel wire and Dyform wire, to required lengths and tolerances.
• Install and service swage fittings, turnbuckles, toggles, lifeline hardware, and associated deck fittings on customer vessels.
• Conduct rigging inspections on customer vessels, assessing standing and running rigging for wear, corrosion, fatigue, and structural integrity.
• Consult with customers to evaluate rigging needs, interpret boat specifications and diagrams, and recommend appropriate materials and components.
• Support production facility orders and OEM boat builder rigging programs, ensuring output meets brand quality and specification standards.

• Excellent verbal and written communication skills, facilitating clear and effective interactions
• Strong interpersonal and customer service abilities, fostering positive relationships with customers and team members
• Proven sales skills with a focus on delivering outstanding customer service
• Exceptional organizational abilities and attention to detail, ensuring accuracy in all tasks
• Strong time management skills with a demonstrated ability to meet deadlines in a fast-paced environment
• Robust analytical and…