Field Engineer II

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EL CAJON CA, EL CAJON, CA, US

Acuative is seeking a dependable and technically capable hands-on
Field Service Technician to provide installation, maintenance, troubleshooting, and Smart Hands support for network and technology infrastructure at customer locations. Technicians work with a wide variety of network, communications, computing, and low-voltage infrastructure and frequently coordinate with remote Network Operations Centers (NOCs), engineers, project coordinators, and customer technical teams to complete installations and resolve service issues.

This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Prior field service, IT, networking, telecommunications, or structured cabling experience is preferred. However, candidates with a strong technical background, mechanical aptitude, and a demonstrated willingness to learn are encouraged to apply. Acuative provides paid training and technical support for the work our technicians perform.

Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.

To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours and weekends. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.

Acuative is a drug free workplace.

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

The position involves a variety of tasks including but not limited to:

• Install, replace, relocate, rack, stack, mount, and provide Smart Hands support for routers, switches, wireless access points, firewalls, cellular gateways, SD-WAN equipment, servers, circuits, telephony and other network-based hardware.
• Perform physical installation and replacement of equipment from a variety of manufacturers and technology platforms, including circuit extensions, structured cabling, fixed wireless, and Low Earth Orbit (LEO) satellite solutions.
• Perform equipment cutovers and migrations while working with remote engineers, NOCs, project teams, and customer technical resources.
• Locate, identify, label, and document telecommunications circuits, circuit IDs, demarcation points, network equipment, ports, cabling, and associated infrastructure.
• Troubleshoot copper cabling and connectivity using appropriate test equipment, including cable testers, toner/probe sets, and related tools. Perform circuit extensions and other low-voltage cabling work as required.
• Conduct site surveys and site audits to document existing infrastructure, equipment, cabling, power availability, installation requirements, and other site conditions.
• Install LEO satellite and fixed wireless equipment, including exterior mounting, antenna installation, cable routing from exterior to interior locations, and associated indoor network equipment. Installation of Fixed Wireless Antennas, cables and hardware.
• Carry and position tools, networking equipment, mounting hardware, ladders, satellite installation components,…