Repair Technician

The Repair Technician will troubleshoot, repair, and test customer-returned electronic equipment to the component level. This role works with minimal supervision, performs complex rework and soldering, documents repairs, and helps identify product and reliability issues.

• Troubleshoot customer-returned equipment to the component level and determine root cause of failures
• Compare technical findings with customer complaints and prepare repair estimates when needed
• Perform component-level repairs, rework, modifications, updates, and realignments
• Perform testing and validation to ensure repaired equipment meets specifications
• Inspect finished products for quality and workmanship standards
• Document failure codes, repairs, and corrective actions on repair orders
• Identify product and process issues and elevate service or reliability concerns
• Initiate Engineering Action Requests (EAR) when product corrections are needed
• Explain technical issues and repair findings to internal and external customers
• Provide backup support to Lead Technicians as needed

• Associate’s degree in Electronics Technology, technical school/certificate, or equivalent education and experience
• 5+ years of electronics troubleshooting, repair, manufacturing, or SMT experience
• Expert-level troubleshooting skills across a variety of electronic products
• Excellent soldering skills, including fine-pitch and complex surface-mount component removal and replacement
• Ability to read and interpret schematics and manufacturing drawings
• Strong understanding of basic electronics theory
• Experience using common hand tools and electronic test equipment
• Proficiency with Microsoft Windows and standard applications
• Strong verbal and written communication skills
• Good judgment and ability to work independently with limited supervision
• Strong interpersonal and problem solving skills