Community Assistant

Career Opportunities with Downtown San Diego Partnership

Careers At Downtown San Diego Partnership

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Schedule
:
Saturday - Monday 9 am - 4 PM and Tuesday, 9 AM - 1:30 PM

Location: Downtown San Diego area (O-Lot Shelter - Balboa Park)

Join one of the San Diego Tribune’s  Top Workplaces!

• Set Schedules (have the same days off every week)
• Discounted MTS Transit Pass (only $21 per month)
• 5 days of Paid Sick Time annually
• 401K Plan (eligible after 1000 worked hours)
• Employee Assistance Program

Under the direction of the Program Managers of Safe-Sleeping and Director of Client Services, the Community Assistant, you will play a vital role in providing essential services and support to individuals and families experiencing homelessness at the O Lot Shelter site. As a live‑on community assistant you will be responsible for creating a safe, welcoming, and inclusive environment within our facility, fostering a sense of community among residents, and assisting with day‑to‑day operations.

• Greet and check‑in residents with a warm and compassionate attitude.
• Provide information on available services, resources, and programs.
• Assist residents with basic needs, such as access to hygiene facilities, clean clothing, and meal distribution.
• Foster a sense of community and respect among shelter residents.
• Organize and facilitate group activities, workshops, and support groups to promote social interaction and personal growth.
• Encourage residents to participate in community events and initiatives.
• Monitor the shelter premises to ensure the safety and security of all residents.
• Address conflicts and behavioral issues in a calm and de‑escalating manner.
• Collaborate with security personnel and shelter management to maintain a safe environment.
• Maintain accurate records of resident intake, assessments, and activities.
• Assist with managing bed assignments and occupancy data.
• Report any maintenance or facility issues to the Program Director/Manager.
• Connect residents with appropriate community resources, including healthcare, employment, housing, and social services.
• Stay informed about local resources and services to provide up‑to‑date information.
• Adhere to all local, state, and federal guidelines and laws. (i.e., HIPAA, OSHA, FLSA)

Please note this job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Experience working in, and understanding, a homeless shelter, and social services required.
• Strong interpersonal and communication skills.
• Empathy, compassion, and the ability to work with diverse populations.
• Crisis intervention and conflict resolution skills.
• Ability to maintain confidentiality and professionalism.
• Commitment to diversity, equity, and inclusion in program development and service delivery.
• Ability to read and write in English (bilingual or multilingual preferred).

The Downtown San Diego Partnership (DSDP) is a nonprofit organization that serves as the principal voice and driving force behind the economic prosperity and cultural vitality of Downtown San Diego through membership, advocacy, public services, and community investment. The organization’s nearly 300 members, representing a variety of business sectors including real estate, technology, banking, law, defense, insurance, communications, energy, and tourism are committed to nurturing a Downtown that benefits the entire San Diego region.

It also serves as the managing organization for several special districts and charitable foundations including the Property and Business Improvement District – otherwise known as Clean & Safe – which provides essential public services in the 275 blocks of Downtown. Through these programs, we have provided enhanced services in maintenance,…