Resource Navigator - Temporary
Listed on 2026-08-05
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Social Work
Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services, Patient/Health Advocate
Resource Navigator
JFS is seeking a compassionate, mission-driven Resource Navigator to join our Resource Navigation team and support individuals and families across San Diego County. In this role, you will use your case management, problem-solving, and client service skills to connect clients with critical community resources, provide financial assistance, and help address immediate needs while promoting long-term stability. Working closely with the Resource Navigation Team and Aging & Resource Navigation department, you will play a vital role in helping clients navigate complex systems, access essential services, and improve their overall well-being.
This position reports directly to the Resource Navigation Program Manager and offers an opportunity to make a meaningful impact in the community through person-centered support and advocacy.
Responsibilities:
- Follow up on assigned referrals and assess each situation and screen for high-risk situations
- Carry a caseload of individuals and families for follow up (estimated 40 households)
- Provide comprehensive assessments for individuals and families, identifying areas of need and helping clients set goals
- Help clients identify goals related to financial stability, increasing income, increasing savings, employment, and housing stability. Document progress at regular intervals
- Ensure clients access public benefit programs for which they are eligible
- Provide appropriate external referrals and document progress at regular intervals
- Work closely with other case managers and service providers to coordinate care for shared clients
- Assist with educational workshops and events (as needed)
- Maintain documentation of client interactions in software system with integrity and in line with the quality standard set by supervisor
- Other duties assigned by supervisor
Skills/Experience/Abilities That Are a Must-Have:
- Bachelor's degree (in a human services field – social work, gerontology, psychology, etc.)
- Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
Skills/Abilities We'd Like You to Have :
- Spanish Speaking or ability to use a translator
- Detailed-oriented and conscientious documentation due to contract standards
- Understanding of the low-income population and the concept of trauma informed care
- Experience setting limits when working with stressed clients, often in some level of urgency
- Ability to show an unconditional positive regard for clients who turn to JFS for support
- Strong written and verbal communications skills
Physical Requirements:
- Complete phone calls at desk, lasting from 5-30 minutes
- Be available for in-person appointments
- Enter documentation on the computer
- Utilize technology for meetings, phone calls, and data documentation
- Meet and greet clients on the campus and secure private settings to hold conversations
- Travel to other JFS worksites when assigned
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Organization:
Jewish Family Service of San Diego
Department:
Resource Navigation
Position Type:
Temporary (18.75+ hours/week), Non-Exempt
Work Setting:
Fully Onsite
Reports To:
Resource Navigation Program Manager
Pay Range: $25-$27/hour
In addition to standard pay, compensation for this position includes:
- Comprehensive, low-cost healthcare coverage for employees (if working 30 hours or more)
- Employer-covered life insurance (if working 30 hours or more)
Time Away from Work:
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
- Sick Pay – 1 hour for every 30 hours
Please Note:
This position is temporary; you will only receive state minimum of sick time and it does not include vacation or 401K benefits.
About Jewish Family Service of San Diego Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family…
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