Unhoused Shelter Coordinator - Afternoon Shift

Schedules Available

• Thursday
  - Monday (Tues-Wed off), 2:30 pm - 11:00 pm
• Saturday
  - Wednesday (Thurs-Fri off), 2:30 pm - 11:00 pm

Position Title:

Shelter Coordinator I

FLSA Status:
Full-time, Non-Exempt

Pay Rate: $24-27/hour

Reports to:

Shift Lead Shelter Coordinator, Sr. Program Manager of Safe-Sleep

Location:

O-Lot Shelter, near Balboa Park

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• Set Schedules (have the same 2 days off every week)
• Bi-Weekly Paychecks
• Medical Coverage;
  Dental Coverage;
  Vision Coverage
• Discounted MTS Transit Pass (only $21 per month)
• Earn up to 15 days of Paid Vacation annually
• 5 days of Paid Sick Time annually
• 401K Plan + Employer Match (eligible after 6 months of employment)
• Employee Assistance Program
• In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at the Downtown San Diego Partnership, your final base salary (within the pay range) will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer.
  
  Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer generous benefits and retirement plans. **

The Downtown San Diego Partnership is seeking a highly motivated and compassionate individuals to serve as Shelter Site Coordinators I. This position is responsible for overseeing and coordinating a variety of homeless programs and initiatives within the downtown area. The ideal candidate will possess strong leadership skills, extensive knowledge of homeless issues, and the ability to collaborate with community partners to drive effective solutions and improve the quality of life for individuals experiencing homelessness.

• Maintain a designated caseload of clients (by shelter lot's assigned row/section)
• Conduct weekly one-on-one check-ins with assigned clients
• Build relationships and support client goal-setting and progress tracking
• Identify needs and connect clients to appropriate services and resources
• Document client interactions, progress, and outcomes
• Report out to Director/Lead Shelter Coordinator high need cases in case conferencing meetings
• Document community standard violations as needed

• Support and manage daily check-in and check-out processes
• Assist with New Client Orientation
• Monitor and report shelter operations to ensure safety, compliance, and engagement
• Assist with clean-outs, tent set-up/tear down, or new client enrollment
• Respond to real-time client needs, concerns, and incidents
  
  Ensure consistent and respectful enforcement of shelter guidelines

• Assist clients in accessing housing, employment, healthcare, and benefits
• Coordinate with internal teams and external partners
• Track referrals and follow up on service connections and outcomes

• Support implementation of on-site programming and workshops
• Encourage participation and engagement among clients
• Assist with logistics and coordination of activities

• Participate in daily rotating roles (intake, engagement lead, programming, etc.)
• Complete required documentation and data entry
• Attend team meetings, trainings, and shift briefings
• Support overall team operations and coverage needs
• Assigned responsibilities will be dynamic. As the organization expands, so too will roles, responsibilities, and tasks. The role requires flexibility and adaptability, with strong collaborative and communication skills, ensuring all parties are apprised of project statuses.
• Please note this job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**

• 2 years minimum (or related experience) of working in social service or homeless programs
• Demonstrated experience in directly coaching and case managing clients with supportive services and achieving positive outcomes
• Associates /…