Senior Software Engineer

Our company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach.

Teradata delivers real business value with AI.

In this role, you will lead sustaining and performance improvements across Teradata’s memory and execution systems, ensuring correctness, reliability, and customer trust under complex, large‑scale workloads.

You will focus on diagnosing and resolving memory‑driven system behaviors that manifest in customer‑impacting scenarios, particularly under AI‑driven and high‑concurrency workloads.

• Drive long‑term improvements by identifying systemic gaps in memory behavior and influencing design, validation, and operational practices across the platform.
• Own end‑to‑end resolution and prevention of classes of customer‑impacting issues related to memory pressure, allocation, and execution‑path behavior.
• Lead cross‑team technical investigations involving SQLE, PDE, OS, networking, infrastructure, and performance teams to resolve complex, system‑wide issues.
• Influence engineering decisions through deep technical insights derived from real‑world system behavior under memory pressure.
• Diagnose and resolve complex system behaviors driven by memory pressure, resource contention, and cross‑layer execution dynamics.
• Identify and resolve cases that appear as SQL Engine issues but originate in memory or execution‑layer interactions.
• Provide PDE‑adjacent L4 triage and escalation support, particularly for high‑severity incidents.
• Drive root cause analysis and translate field learnings into systemic engineering improvements.
• Drive collaboration with System Performance Engineering to address cross‑layer memory and concurrency challenges.
• Develop and scale memory‑focused diagnostic playbooks and best practices across the organization.
• Deliver and drive targeted code fixes and enhancements in memory‑and PDE‑adjacent execution paths when required.

• Drives systemic improvements that reduce recurring classes of memory- and execution-related customer-impacting issues across releases.
• Significantly improves time‑to‑diagnosis for complex incidents involving memory pressure, resource contention, and cross‑layer execution behavior.
• Enables faster, more accurate, and lower‑risk recovery decisions during high‑severity incidents.
• Improves correctness, stability, and performance of memory, allocation, and execution behavior under high‑concurrency and AI‑driven workloads.
• Identifies and resolves root causes behind issues that appear as SQL Engine problems but originate in memory or execution‑layer interactions.
• Scales diagnostic capability across teams through memory-focused playbooks, best practices, and knowledge sharing.
• Strengthens collaboration and alignment across SQLE, PDE, and Performance Engineering, driving coordinated solutions to cross‑layer issues.
• Reduces dependency on individual escalation by enabling broader team capability to diagnose and handle complex memory-related issues.

On our team, we operate at the intersection of sustaining, performance engineering, data engine, and platform engineering.

• Sustaining and System Performance engineering teams
• SQLE and PDE engineering teams
• Storage, NOS, and execution‑path owners
• Customer support and escalation teams

This role reports into Sustaining and Performance Engineering leadership and requires strong cross‑organizational influence and collaboration.

• Protecting customer trust through consistent, high‑quality system behavior at scale.
• Ensuring correctness, reliability, and performance across SQLE, memory systems, data access, and cross‑layer execution paths in production environments.
• Enabling Teradata’s evolution to a cloud‑native, AI‑powered data platform through reliable, high‑performance execution of complex data and…