Senior ServiceNow Developer

Job Description

Our client, a leading insurance organization, is seeking a Senior Service Now Developer to support and enhance its enterprise Service Now platform. This individual will lead the design, development, and implementation of Service Now solutions with a primary focus on Asset Management, SAM Pro, CSDM, and CMDB. They will partner with cross-functional teams to build enterprise integrations, improve platform maturity, troubleshoot complex platform issues, and help define the technical approach for future Service Now initiatives.

This role is ideal for a Service Now subject matter expert who can quickly assess the existing environment, drive enhancements, and make an immediate impact.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 6+ years of hands-on Service Now development experience designing, developing, and implementing enterprise Service Now solutions.
• Deep hands-on experience configuring, implementing, and optimizing Service Now Asset Management, SAM Pro, CSDM, and CMDB solutions.
• Strong experience developing and supporting enterprise Service Now integrations using REST APIs, web services, and other integration technologies.
• Experience assessing existing Service Now environments, developing implementation strategies, and delivering platform enhancements within complex enterprise environments.
• Relevant Service Now certifications (e.g., CSA, CAD, CIS, ITSM, HRSD, SAM Pro, or ITOM), with multiple certifications strongly preferred.
• Strong communication and collaboration skills with the ability to partner effectively with cross-functional stakeholders and translate business requirements into technical solutions.
• Experience with Flow Designer and workflow automation within the Service Now platform.
• Experience implementing or enhancing Employee Center and Service Portal capabilities.
• Experience integrating Service Now with Workday or other enterprise business systems.
• Experience working within the insurance industry or another highly regulated enterprise environment.