Software Engineer-Salesforce development

** Secure Every Identity, from AI to Human

** Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

the company is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At the company, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences.

At the company, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth.

We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation.

You will be responsible for designing and developing customizations, configurations, integrations, and AI-powered solutions required to meet the company’s strategic business objectives. This role demands strong collaboration with business stakeholders, analysts, architects, and engineers, driving projects from ideation to production.

Reporting to the Manager of Customer Experience, TDI, this role provides end-to-end technical services including design, configuration, development, testing, and automation while delivering high-quality, secure, and future-ready solutions.

• Design and implement secure, scalable solutions using Apex, Lightning Web Components (LWC), Salesforce Flow, and platform configuration tools.
• Translate business requirements into technical specifications and solution designs leveraging the Salesforce platform.
• Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and event-driven patterns.
• Develop and deploy serverless solutions using Amazon Web Services Lambda and cloud-native services to extend Salesforce capabilities.
• Build intelligent automation solutions using Python and AI frameworks such as Lang Chain, Lang Graph, and Amazon Bedrock.
• Design conversational workflows, internal copilots, or AI agents that improve employee productivity and customer support operations.
• Work collaboratively with cross-functional teams to align solutions with business goals.
• Provide level-of-effort estimates and feasibility assessments for proposed solutions.
• Develop Salesforce features across multiple clouds (Sales Cloud, Service Cloud Console, Experience Cloud).
• Own the full delivery lifecycle from discovery to deployment with proper documentation.
• Create and execute unit, integration,…